Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and drive sales on the shop floor.
- Company: Join M&S, a leading retailer committed to innovation and inclusivity.
- Benefits: Enjoy competitive pay, flexible working options, and a supportive work environment.
- Other info: Be part of a diverse team that values individuality and growth.
- Why this job: Step into a high-impact role and shape the future of retail with M&S.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
The predicted salary is between 36000 - 60000 £ per year.
In Store: Newry The Quays
Location: Newry, Down
Contract type: Permanent
Position type: Full Time
Salary: Competitive + Benefits
Closing date: 5th March 2026
About the role
As a Team Manager in Food, you will be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role; it’s a frontline leadership position in one of the most competitive retailers in the UK.
You will need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you’re managing stock, coaching your team, or solving problems, you will move with purpose and lead by example.
Key Responsibilities:
- Lead and coach a team to deliver consistently under pressure.
- Set the pace, build capability, and hold the line on standards.
- Work across departments to deliver a seamless customer experience.
- Drive commercial performance by understanding the numbers and translating them into action.
- Support the growth and profitability of the store through the implementation of the retail plan and delivery of KPI measures.
- Role model great customer service and ensure the delivery of a customer-focused service proposition.
- Recruit and develop talent within the customer assistant team.
- Ensure colleagues understand and are motivated to deliver their part.
- Support the store to trade safely and legally, protecting customers, colleagues, and the M&S brand.
- Deliver operational excellence to maximise product availability and minimise stock loss.
Technical Skills/Experience:
- Ability to lead a team to deliver excellent customer service and KPIs.
- Good understanding of commercial, visual, operational, and people processes.
- Uses data and insights to improve customer experience and drive performance.
- Good level of digital capability and understanding of all systems.
- Ability to have difficult conversations with effective resolutions.
- Good communicator and listener who inspires others.
Key Leadership Capabilities:
- Successfully embeds change for lasting commercial impact.
- Takes ownership and accountability for the success of the team.
- Spends time coaching colleagues to accelerate performance.
- Recognises high performance and supports poor performers to improve.
- Uses customer feedback and market trends to guide team work.
Key Relationships and Stakeholders:
- Customers
- Colleagues
- Store Leadership
- Regional Leadership
- BIG
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
How to Apply:
Fill in our short application form and hit submit. You may be invited to take part in an online assessment and an in-person assessment centre or interview.
Team Manager in Armagh employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager in Armagh
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've led a team or solved a problem. Be ready to share these stories during your interview to demonstrate how you can drive performance at M&S.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your enthusiasm for the role and helps you figure out if M&S is the right fit for you.
We think you need these skills to ace Team Manager in Armagh
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives.
Tailor Your Application: Make sure to customise your application for the Team Manager role. Highlight your leadership skills and any relevant experience that aligns with the responsibilities mentioned in the job description.
Showcase Your Achievements: Don’t just list your duties; showcase your achievements! Use specific examples to demonstrate how you've driven performance or improved customer service in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Manager at M&S. Familiarise yourself with their expectations around customer service, team leadership, and commercial performance. This will help you articulate how your skills align with the role.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead a team effectively. Think about times when you've coached colleagues, resolved conflicts, or driven performance under pressure. Highlighting these experiences will show that you're ready to take on a high-impact role.
✨Be Data-Savvy
Since the role requires understanding numbers and translating them into action, brush up on your data analysis skills. Be ready to discuss how you've used data in past roles to improve performance or customer experience. This will show that you can drive commercial results.
✨Emphasise Collaboration
M&S values teamwork, so be prepared to talk about how you've worked across departments to achieve common goals. Share specific examples of how you've collaborated with others to enhance customer experience or solve problems quickly. This will demonstrate your ability to work well in a fast-paced environment.