At a Glance
- Tasks: Lead the development of innovative AI products that drive real business impact.
- Company: Join M&S, a dynamic and inclusive leader in retail innovation.
- Benefits: Enjoy a 20% discount, competitive holidays, and generous pension schemes.
- Other info: Be part of a diverse team committed to innovation and positive change.
- Why this job: Shape the future of AI in retail and make a meaningful difference.
- Qualifications: Experience in product management and a passion for AI technologies.
The predicted salary is between 60000 - 80000 £ per year.
An experienced product manager with a strong track record of shaping and delivering (ideally AI‑enabled) digital products that create measurable commercial and operational impact. Comfortable leading discovery and experimentation in ambiguous problem spaces, particularly where AI (including GenAI, agentic AI and automation) is part of the solution. A proactive self‑starter who spots high‑value opportunities, drives innovation, and is motivated by delivering outcomes rather than outputs. Confident engaging, influencing, and communicating with senior stakeholders, translating complex AI concepts into clear business value. Passionate about the evolution of AI and emerging technologies, with sound judgement on where AI genuinely adds value and where it does not.
What you will do:
- Identify, frame and prioritise high‑impact opportunities where AI can deliver real business value, working closely with leaders across M&S.
- Lead the discovery, experimentation and delivery of AI products, rapidly testing hypotheses and scaling solutions that improve key business outcomes.
- Partner with AI engineers, data scientists, designers and delivery teams to shape AI solutions that are valuable, feasible, usable and ready to scale.
- Own the product lifecycle end to end - from problem definition and prioritisation through to launch, adoption and value realisation — with a strong bias for pace and learning.
- Work closely with adoption and change teams to ensure AI products are embedded into everyday ways of working, delivering sustained impact beyond pilots.
What's in it for you:
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
AI Product Manager employer: Marks & Spencer
Marks & Spencer is an exceptional employer that champions innovation and inclusivity, making it a fantastic place for an AI Product Manager to thrive. With a strong focus on employee development, competitive benefits including generous holiday entitlement and a comprehensive pension scheme, and a vibrant work culture that encourages collaboration and creativity, M&S empowers its team members to make a meaningful impact in the evolving retail landscape. Join us to be part of a forward-thinking organisation that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land AI Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at M&S. A friendly chat can open doors and give you insider info on what they're looking for in an AI Product Manager.
✨Tip Number 2
Show off your passion for AI! During interviews or networking events, share your thoughts on emerging technologies and how they can create real business value. This will demonstrate your enthusiasm and knowledge in the field.
✨Tip Number 3
Prepare for scenario-based questions. Think about how you would lead discovery and experimentation in ambiguous problem spaces. Practising these scenarios will help you articulate your thought process and decision-making skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the M&S team.
We think you need these skills to ace AI Product Manager
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and emerging technologies shine through. We want to see how you can translate complex AI concepts into real business value, so share examples of your past experiences that highlight this.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your achievements and how you've driven innovation in previous roles. Avoid jargon unless it's necessary, and make sure your key points stand out.
Tailor Your Application:Make sure to customise your application for the AI Product Manager role. Highlight specific experiences that align with the job description, particularly around leading discovery and experimentation in ambiguous problem spaces. This shows us you understand what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Marks & Spencer
✨Know Your AI Stuff
Make sure you brush up on the latest trends and technologies in AI, especially those relevant to product management. Be ready to discuss how AI can create real business value and share examples of successful AI products you've worked on.
✨Showcase Your Problem-Solving Skills
Prepare to talk about how you've tackled ambiguous problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you identified opportunities and drove innovation.
✨Engage with Stakeholders
Demonstrate your ability to communicate complex AI concepts clearly. Think of examples where you've influenced senior stakeholders and translated technical jargon into business language that resonates with them.
✨Emphasise Collaboration
Highlight your experience working with cross-functional teams, including engineers and designers. Discuss how you’ve partnered with others to shape AI solutions and ensure they’re ready to scale, showing your understanding of the product lifecycle.
