Customer Assistant - Visual Merchandiser - Merry Hill in Wokingham

Team

In Store

Store Merryhill

Location Brierley Hill, West Midlands

Position type Part Time

Contract type Permanent

Salary £13.41 p/h

Closing date: 14th October 2026

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About The Role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

Work Pattern

Monday: 07:00 - 16:00

Thursday: 07:00 - 16:00

Saturday: 07:00 - 11:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Visual Merchandiser

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.

Our Support

Mentorship

It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.

Flexible working

We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.

Diversity and Inclusion

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Benefits

• Wellbeing hub
• Get access to resources to support your wellbeing, including a free virtual GP service.
• Giving back
• Support your favourite charities by donating through your pay or even volunteering for them.
• Pay
• Earn a competitive salary.
• Colleague discount
• After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Please note only contracts of more than 12 weeks are eligible for this benefit.
• Time off
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Life assurance
• Get cover for twice your salary up to age 70 (double with our Pension Plan).
• Workplace savings
• We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
• My Choices
• Save on everyday costs through discounts and offers and get access to great health benefits.
• Cycle to work
• Bike/accessory hire with Cycle to Work and save on tax and national insurance.
• Smart tech
• Buy the latest technology with interest-free financing directly from your salary.
• Family friendly policy
• Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Colleague Networks

• Gender Equality Network
• Menopause Network
• Culture and Heritage Network
• LGBTQ+ Network
• Health and Wellbeing Network
• Forces Community Network
• Cancer Network
• Family & Carers Network

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