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- Tasks: Create stunning visual displays that captivate customers and boost sales.
- Company: Join the innovative team at M&S, a leader in retail.
- Benefits: Flexible shifts, training opportunities, and a vibrant work environment.
- Why this job: Be the creative force behind an inspiring shopping experience.
- Qualifications: A passion for fashion and strong customer service skills.
- Other info: Embrace diversity and make a real impact in a dynamic team.
The predicted salary is between 24000 - 36000 £ per year.
Work Pattern: Various shifts across a 7 day operation.
Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell. You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality. Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure. Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly. Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.
If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
Purpose: To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities:
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities:
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone’s Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - Visual Merchandiser (Fashion, Home & Beauty) - Yeovil employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser (Fashion, Home & Beauty) - Yeovil
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest campaigns and products. This shows you’re genuinely interested and ready to contribute to their vision of stylish, affordable quality.
✨Tip Number 2
Show off your creativity! Bring a portfolio or examples of your previous visual merchandising work. This is your chance to demonstrate how you can create that ‘wow’ factor on the shop floor.
✨Tip Number 3
Be ready to chat about teamwork! Think of examples where you’ve collaborated with others to achieve a goal. M&S values flexibility and support, so highlight how you can contribute to a positive team environment.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the store’s current merchandising strategies or upcoming campaigns. It’s a great way to engage and show you’re keen to be part of the action.
We think you need these skills to ace Customer Assistant - Visual Merchandiser (Fashion, Home & Beauty) - Yeovil
Some tips for your application 🫡
Show Your Style: When you're writing your application, let your personality shine through! We want to see your passion for fashion and how you can bring that creativity to the role. Use examples from your past experiences to showcase your eye for detail and visual storytelling.
Be Customer-Focused: Remember, it's all about the customers! Highlight any experience you've had in delivering excellent customer service. We love candidates who can demonstrate their ability to engage with customers and understand their needs, so make sure to include that in your application.
Keep It Clear and Concise: While we want to know all about you, it's important to keep your application clear and to the point. Avoid fluff and focus on what makes you a great fit for the Visual Merchandiser role. A well-structured application will help us see your potential more easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Visual Merchandising Basics
Before the interview, brush up on key visual merchandising principles. Understand how to create impactful displays that resonate with customers. Be ready to discuss your favourite merchandising techniques and how you would apply them at M&S.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs. This will demonstrate your commitment to putting customers first, which is crucial for this role.
✨Be Ready to Discuss Flexibility and Teamwork
Retail can be unpredictable, so be prepared to talk about how you adapt to changing situations. Share experiences where you successfully collaborated with colleagues to achieve a common goal, highlighting your ability to work as part of a team.
✨Familiarise Yourself with M&S Products
Take some time to explore M&S's product range, especially in fashion, home, and beauty. Being knowledgeable about their offerings will not only impress your interviewers but also show your genuine interest in the brand and its mission.
