At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Great opportunity for career growth in a high-energy setting.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Passion for fashion and strong teamwork skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 1300-1700
- Tuesday 0600-1000
- Thursday 0600-1000
- Friday 1430-1830
- Saturday 1430-1830
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
Responsibilities
- At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
- Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty (Fixed Term) - Worthing employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Worthing that fosters teamwork and personal growth. Our commitment to employee development is matched by our focus on delivering outstanding customer service, making every day rewarding and engaging. With flexible working patterns and a culture that values innovation and collaboration, joining us as a Customer Assistant means being part of a forward-thinking team dedicated to transforming the retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty (Fixed Term) - Worthing
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their Fashion, Home & Beauty section. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant experience you have with apps or tech tools. Maybe even mention how you’ve used similar tools in past jobs to enhance customer service.
✨Tip Number 3
Be prepared to demonstrate your teamwork skills. Think of examples where you’ve worked well in a team, especially in high-pressure situations. M&S values a positive store environment, so showing you can contribute to that vibe is a big plus!
✨Tip Number 4
Flexibility is key! Be ready to discuss how you adapt to changing situations. Retail can be unpredictable, so sharing stories about how you’ve handled last-minute changes or challenges will show you’re the right fit for the fast-paced environment at M&S.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty (Fixed Term) - Worthing
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion, home, and beauty shine through. Share any relevant experiences or interests that show you’re not just looking for a job, but you genuinely want to be part of the M&S team.
Be Digital Savvy:Since being digitally confident is key for this role, mention any experience you have with digital tools or apps. If you've used similar technology before, give us a shout about it in your application!
Highlight Team Spirit:We’re all about teamwork at M&S, so make sure to include examples of how you’ve worked well with others in the past. Whether it’s in retail or another setting, showing that you can contribute to a positive environment will set you apart.
Flexibility is Key:Retail can be unpredictable, so let us know how you handle change and adapt to new challenges. Share any experiences where you’ve had to think on your feet or adjust quickly to meet demands.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Before the interview, make sure you’re familiar with M&S and their Fashion, Home & Beauty section. Brush up on their latest collections and any recent news about the company. This shows your genuine interest and helps you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate that you understand the importance of delivering five-star service.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, be ready to discuss your experience with digital tools. Familiarise yourself with apps and devices that enhance customer experience, like the Sparks App. You might even want to mention how you’ve used technology in previous jobs to improve efficiency.
✨Emphasise Teamwork and Flexibility
Retail can be hectic, so highlight your ability to work well in a team and adapt to changing situations. Share examples of how you’ve supported colleagues in busy times or adjusted your approach to meet the needs of the moment. This will show that you’re ready to contribute positively to the store environment.
