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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: A top UK retailer known for its commitment to fashion and customer experience.
- Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
- Why this job: Be a brand ambassador and make a difference in customers' shopping experiences.
- Qualifications: Strong customer service skills and digital savvy.
- Other info: Join a vibrant team in a dynamic retail environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK retailer is seeking a Shift Lead for its Clothing & Home section in Wilmslow. The role requires strong customer service skills and the ability to work flexibly across various areas of the store. As a brand ambassador, you'll ensure customers receive exemplary service while also managing team tasks and productivity.
The ideal candidate will be digitally savvy, capable of utilizing tools to enhance the shopping experience, and committed to creating an inclusive environment.
Shift Lead - Fashion & Customer Experience in Wilmslow employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Fashion & Customer Experience in Wilmslow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail industry. A personal recommendation can go a long way in landing that Shift Lead role.
✨Tip Number 2
Show off your customer service skills during interviews. Prepare examples of how you've gone above and beyond for customers in the past. Remember, as a brand ambassador, your ability to connect with customers is key!
✨Tip Number 3
Be ready to demonstrate your digital savvy! Familiarise yourself with the latest tools and technologies that enhance the shopping experience. Bring this knowledge into your conversations to show you're the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Shift Lead - Fashion & Customer Experience in Wilmslow
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Flexibility is Key: Since the role requires working flexibly across various areas of the store, let us know about your adaptability. Mention any experiences where you’ve successfully juggled multiple tasks or roles at once.
Be Digitally Savvy: As a Shift Lead, being digitally savvy is a must! Include any relevant tech skills or tools you’ve used to enhance customer experiences. This could be anything from using retail software to social media engagement.
Emphasise Inclusivity: We’re committed to creating an inclusive environment, so don’t forget to mention any experiences you have in promoting diversity and inclusion in the workplace. Show us how you can contribute to our welcoming atmosphere!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Brand Inside Out
Before your interview, make sure you research the retailer thoroughly. Understand their values, mission, and the specific products they offer in the Clothing & Home section. This will help you demonstrate your passion for the brand and how you can embody their ethos as a Shift Lead.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a difficult issue. This will show that you have the skills needed to ensure customers receive exemplary service.
✨Demonstrate Flexibility and Team Management
Be ready to discuss how you manage tasks and productivity within a team. Share experiences where you had to adapt quickly to changing circumstances or lead a team through busy periods. Highlighting your ability to work flexibly will resonate well with the role's requirements.
✨Embrace Digital Tools
Since the role requires being digitally savvy, think about how you've used technology to enhance customer experiences in previous roles. Whether it's using point-of-sale systems or social media for engagement, be prepared to discuss how you can leverage digital tools to improve the shopping experience.
