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- Tasks: Assist customers and manage food products during night shifts in a fast-paced environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 p/h for unsociable hours, plus competitive pay.
- Other info: Dynamic role with opportunities for growth and teamwork.
- Why this job: Be at the forefront of customer service and make a real impact every night.
- Qualifications: Must be 18+, resilient, and ready to thrive under pressure.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Week 1
- Wednesday 22:00-08:00
- Thursday 22:00-08:00
- Saturday 22:00-08:00
- Sunday 22:00-08:00
- Thursday 22:00-08:00
- Friday 22:00-08:00
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Through The Night) - Handforth in Wilmslow employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food (Through The Night) - Handforth in Wilmslow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready to showcase your flexibility! Since no two shifts are the same, prepare to discuss how you've adapted to changing situations in previous jobs. This will show that you're the kind of team player who can thrive in a high-pressure environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team. So, don’t wait – take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food (Through The Night) - Handforth in Wilmslow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for M&S Food shine through. We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Highlight Relevant Experience: Make sure to mention any previous roles where you’ve worked under pressure or in a fast-paced environment. We love seeing how you’ve thrived in similar situations, so don’t hold back on those examples!
Be Yourself: We’re looking for down-to-earth colleagues, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you a great fit for our team at M&S.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Show Your Resilience
Prepare examples of how you've thrived under pressure in previous roles. This job demands a lot, especially during busy hours, so demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of times when you’ve worked well in a team. Highlighting your collaborative skills and how you support colleagues will resonate well, as this role requires a positive, high-energy environment.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’re familiar with apps or in-store devices. Mentioning your comfort with technology will show that you can enhance the customer experience effectively.