At a Glance
- Tasks: Join M&S as a Customer Assistant and deliver five-star service in our Food section.
- Company: Be part of the UK's fastest growing retailer, M&S.
- Benefits: Competitive pay with an unsocial hours premium and flexible shifts.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
- Why this job: Make a real impact by providing exceptional customer experiences in a dynamic environment.
- Qualifications: Must be over 18 and thrive under pressure with a passion for food.
The predicted salary is between 10 - 12 € per hour.
Work Pattern: Sunday 14:30-18:30, Tuesday 19:00-23:00, Wednesday 19:00-23:00, Saturday 19:00-23:00.
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Customer Assistant - Food - Weymouth Gateway employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Weymouth Gateway, where you'll be part of a dynamic team in the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside competitive pay including an unsocial hours premium. With opportunities for personal growth and development, you'll thrive in a fast-paced environment while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Food - Weymouth Gateway
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate that you're ready to deliver that five-star service M&S is looking for.
✨Tip Number 3
Be flexible and adaptable! During your interview, highlight your ability to thrive in a fast-paced environment. Share experiences where you've successfully handled changing demands, showing that you're ready to embrace the challenges of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S. So, take the plunge and get your application in today!
We think you need these skills to ace New Store Opening - Customer Assistant - Food - Weymouth Gateway
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready to Adapt:Flexibility is key in this role! In your application, talk about times when you've had to adapt quickly to changing situations or demands. Show us you can thrive in a busy environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on the path to joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you thrived under pressure. This role demands resilience, so share stories that highlight your ability to stay calm and focused during busy times, ensuring customers receive top-notch service.
✨Show Off Your Digital Skills
Since being digitally confident is essential, think of ways you've used technology in previous roles. Be ready to discuss how you can leverage digital tools to enhance customer experience, like using in-store devices or apps.
✨Emphasise Teamwork and Flexibility
This job requires a strong team player who can adapt to changing demands. Prepare to talk about how you've worked collaboratively in the past and your willingness to take on various tasks, showcasing your flexibility and commitment to the team.
