At a Glance
- Tasks: Assist customers in our Food section, providing top-notch service and support.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 p/h for unsociable hours and enjoy a dynamic work environment.
- Other info: Flexible shifts in a fast-paced environment, perfect for those ready to take on a challenge.
- Why this job: Be part of a team that values your input and offers real growth opportunities.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
The predicted salary is between 12 - 12 € per hour.
Work Pattern: Wednesday 03:30-07:30, Thursday 03:30-07:30, Friday 03:30-07:30, Saturday 03:30-07:30.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
+ £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you’ll become a frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Flowerdown in Weston-super-Mare employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in our Food section at Flowerdown, where you will be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. We offer competitive pay, including an unsocial hours premium, and a supportive work culture that encourages personal growth and development. With opportunities to engage with our innovative digital tools and contribute to a vibrant team atmosphere, M&S is an excellent employer for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Flowerdown in Weston-super-Mare
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready to showcase your flexibility! Since the job requires adapting to different areas of the store, prepare to discuss how you've handled changing situations in previous roles. This will show that you're up for the challenge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food - Flowerdown in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love M&S Food! Share any experiences or knowledge you have about our products. This will show us that you're not just looking for a job, but that you're genuinely excited to be part of our team.
Highlight Your Customer Service Skills:We want to see how you can deliver five-star service! In your application, give examples of times you've gone above and beyond for customers. This will help us understand how you can contribute to making our customers feel valued.
Emphasise Your Team Spirit:Being a team player is key in this role. Make sure to mention any experiences where you've worked well with others, especially in high-pressure situations. We love to see candidates who can support their colleagues and create a positive environment!
Be Flexible and Adaptable:Flexibility is crucial in retail, so highlight your ability to adapt to changing demands. Share any experiences where you've had to switch tasks quickly or handle unexpected challenges. This will show us that you're ready to embrace the dynamic nature of the role!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to thrive under pressure and deliver five-star service.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and adapt to changing situations. Retail can be unpredictable, so share examples of how you've successfully collaborated with colleagues or adjusted to last-minute changes in your previous roles.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, think of instances where you've used technology to enhance customer experiences. Whether it's using apps or in-store devices, showing that you're comfortable with digital tools will set you apart from other candidates.
