At a Glance
- Tasks: Lead the team to ensure a well-prepared sales floor and deliver excellent customer service.
- Company: Join the dynamic Tring Simply Food team with a focus on collaboration and inclusivity.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for career growth.
- Other info: Must be 18 or over due to late-night shifts; great opportunity for hands-on experience.
- Why this job: Be a key player in a fast-paced environment and make a real impact on store operations.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern:
- Week 1:
- Sunday: 10:00-18:00
- Tuesday: 15:00-23:00
- Wednesday: 15:00-23:00
- Thursday: 15:00-23:00
- Friday: 15:00-23:00
- Week 2:
- Monday: 15:00-23:00
- Tuesday: 15:00-23:00
- Thursday: 15:00-23:00
- Friday: 15:00-23:00
- Saturday: 15:00-23:00
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose of the Shift Lead role:
- To lead the fill operation delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Tring Simply Food employer: Marks & Spencer Plc
At Tring Simply Food, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. Our Shift Lead role offers competitive pay, including an unsocial hours premium, and provides ample opportunities for personal and professional growth within a supportive team environment. Join us in creating a welcoming atmosphere for our customers while developing your leadership skills in a dynamic retail setting.
