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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer service in-store.
- Company: Join M&S, a forward-thinking retailer committed to quality and inclusivity.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Proven leadership experience and digital confidence required.
- Other info: Flexible working options available, with excellent career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us.
What’s in it for you
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you’ll do
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support with operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first class customer service within a fast-paced environment.
Who you are
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident.
- Having an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Team Manager – Somerset Area employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager – Somerset Area
✨Tip Number 1
Get to know the company culture! Before your interview, dive into M&S's values and mission. This way, you can show how your leadership style aligns with their goals and how you can contribute to their dynamic environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your flexibility and ability to lead through change, as these are key for the Team Manager role.
✨Tip Number 3
Bring your A-game to the interview! Prepare examples of how you've driven performance and developed talent in your previous roles. Use data to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, training opportunities, and how M&S supports career progression. It’s a two-way street, and we want to see your enthusiasm!
We think you need these skills to ace Team Manager – Somerset Area
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that magic to M&S.
Be Flexible and Open-Minded: Since flexibility is key for this role, don’t forget to mention your adaptability. Share examples of how you've thrived in changing environments or taken on various responsibilities.
Use Data to Your Advantage: We love data-driven decisions! If you've used data to improve team performance or sales, make sure to include that in your application. It shows you're not just a leader but a strategic thinker too.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the amazing opportunities we have at M&S!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Team Dynamics
Before the interview, research how team dynamics work within the store. Understand the importance of driving a selling culture and how you can energise your team to deliver exceptional customer service. Be ready to share examples of how you've successfully led teams in the past.
✨Showcase Your Flexibility
Since flexibility is key for this role, prepare to discuss your experience working across various departments. Highlight instances where you've adapted to change and how that positively impacted your team's performance. This will demonstrate your resourcefulness and ability to lead through ambiguity.
✨Data-Driven Decision Making
Familiarise yourself with how data can influence operational decisions. Be prepared to talk about how you've used data in previous roles to drive sales or improve service standards. This shows that you're not just a leader but also someone who understands the commercial side of the business.
✨Prepare for Difficult Conversations
As a Team Manager, you'll need to handle tough discussions effectively. Think of examples where you've navigated difficult conversations with colleagues or line managers. This will showcase your leadership skills and your ability to resolve conflicts while maintaining team morale.
