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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer service in a fast-paced environment.
- Company: Join M&S, a forward-thinking retailer committed to quality, inclusivity, and exceptional service.
- Benefits: Enjoy 20% discount, flexible working options, generous holidays, and wellbeing support.
- Why this job: Be part of an evolving company that values your growth and offers exciting career progression.
- Qualifications: Proven leadership skills, digital confidence, and the ability to manage multiple priorities effectively.
- Other info: We embrace diversity and support all applicants throughout the recruitment process.
The predicted salary is between 28800 - 43200 £ per year.
Summary
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store.
One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future.
We have a flexible / hybrid approach – talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
What you’ll do
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support with operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first-class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident with an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to achieve effective resolutions with both colleagues and line managers.
- Ability to juggle multiple priorities while maintaining an excellent standard and working with pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Team Manager - Clothing & Home - Camberley Area employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Clothing & Home - Camberley Area
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've successfully led teams in the past. Highlight situations where you navigated ambiguity and achieved positive outcomes.
✨Tip Number 2
Demonstrate your digital confidence by discussing any relevant systems or tools you've used to drive sales or improve team performance. Be prepared to explain how you can leverage data to make operational decisions.
✨Tip Number 3
Prepare for potential questions about handling difficult conversations. Think of examples where you resolved conflicts effectively, showcasing your ability to maintain a positive team dynamic.
✨Tip Number 4
Emphasize your flexibility and resourcefulness by discussing times when you adapted to change. Share how you motivated your team through transitions, reinforcing your growth mentality.
We think you need these skills to ace Team Manager - Clothing & Home - Camberley Area
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key accountabilities and skills required for the Team Manager position at M&S, and think about how your experience aligns with these requirements.
Highlight Leadership Experience: In your application, emphasize your proven leadership track record. Provide specific examples of how you've led teams effectively, especially in challenging situations or during periods of change.
Showcase Flexibility and Adaptability: M&S values flexibility and resourcefulness. Make sure to include examples that demonstrate your ability to juggle multiple priorities and adapt to changing circumstances while maintaining high standards.
Express Your Passion for Customer Service: Since delivering first-class customer service is a key part of the role, share your passion for customer service in your application. Describe how you have energized teams to achieve excellent service in previous roles.
How to prepare for a job interview at Marks & Spencer Plc
✨Show Your Leadership Skills
Be prepared to discuss your previous leadership experiences. Share specific examples of how you've successfully led a team, especially in challenging situations. Highlight your ability to motivate and develop team members.
✨Demonstrate Flexibility
Since the role requires flexibility across various departments, be ready to talk about your adaptability. Provide examples of how you've successfully managed multiple priorities and adjusted to changing circumstances in past roles.
✨Emphasize Customer Service Excellence
Discuss your approach to delivering exceptional customer service. Share instances where you went above and beyond to meet customer needs and how you instilled a customer-first mentality within your team.
✨Utilize Data-Driven Decision Making
Prepare to explain how you've used data to inform operational decisions in your previous roles. Discuss any tools or systems you're familiar with and how you've leveraged data to improve team performance and sales.
