At a Glance
- Tasks: Lead the team to ensure a smooth and efficient store operation.
- Company: Reigate Simply Food, a vibrant and inclusive workplace.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic retail setting.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Work Pattern:
- Week 1: Monday 13:30 - 21:30
- Tuesday 13:30 - 21:30
- Saturday 13:30 - 21:30
- Wednesday 10:00 - 18:00
- Thursday 05:00 - 13:00
Week 2:
- Tuesday 05:00 - 13:00
- Saturday 05:00 - 13:00
- Wednesday 13:30 - 21:30
- Thursday 13:30 - 21:30
- Friday 10:00 - 18:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
Shift Lead - Food - Reigate Simply Food in Surrey employer: Marks & Spencer Plc
As a Shift Lead at Reigate Simply Food, you will be part of a dynamic team that values collaboration and inclusivity, ensuring a vibrant work atmosphere. The company offers excellent employee growth opportunities through coaching and development, alongside competitive benefits that support your well-being. With a focus on operational excellence and customer service, this role provides a meaningful chance to make a difference in the community while enjoying the perks of working in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Reigate Simply Food in Surrey
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. We should also think about how our experiences align with the Shift Lead role, especially around teamwork and customer service.
✨Tip Number 3
Dress the part! First impressions matter, so let’s show up looking sharp and ready to lead. It’ll help us feel confident and make a great impact.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank you email can keep us on their radar and show that we’re genuinely interested in the role.
We think you need these skills to ace Shift Lead - Food - Reigate Simply Food in Surrey
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or managing operations. We want to see how you can coordinate resources and drive productivity, so share specific examples that showcase your leadership style.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Shift Lead role. Remember, less is often more!
Demonstrate Your Customer Service Skills:Since this role involves role modelling great customer service, include any relevant experiences where you've gone above and beyond for customers. We love seeing candidates who understand the importance of creating a positive shopping experience.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company culture right there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Make sure you understand the Shift Lead role thoroughly. Familiarise yourself with the responsibilities like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in the past. Highlight your ability to coach colleagues and drive productivity, as these are key aspects of the job. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service
Since the role involves modelling great customer service, think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would create an inclusive team atmosphere and ensure a quick payment experience for shoppers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store's operations or team dynamics. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. It’s also a great way to demonstrate your proactive approach!
