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- Tasks: Lead the team to ensure a smooth store opening and excellent customer service.
- Company: Join a dynamic food retailer with a focus on teamwork and community.
- Benefits: Enjoy a competitive wage, including an unsocial hours premium for late shifts.
- Other info: Flexible shifts with opportunities for growth in a vibrant work environment.
- Why this job: Be part of a new store launch and make a real impact in your community.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern: This role will require flexibility with shifts working between the hours of 4am-11pm, including weekend working.
Under 18 disclaimer: This job role involves working early mornings and late nights; it means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that a + £3.00 p/h unsocial premium will be added on any hours worked between 22:00-06:00.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well‑presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
New Store Opening - Shift Lead - Food - Godalming in Surrey employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Store Opening - Shift Lead - Food - Godalming in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can help lead the fill operation and create a great team atmosphere. Confidence is key!
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the brand well, especially in a customer-facing role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace New Store Opening - Shift Lead - Food - Godalming in Surrey
Some tips for your application 🫡
Show Your Flexibility: Since this role requires working various shifts, make sure to highlight your flexibility in your application. Let us know about your availability and any previous experience with early mornings or late nights.
Emphasise Leadership Skills: As a Shift Lead, you'll be guiding the team. Share examples of how you've led a group before, whether in a work setting or elsewhere. We want to see your ability to motivate and coach others!
Focus on Customer Service: Customer service is key in this role. Include any relevant experiences where you’ve provided excellent service or resolved customer issues. Show us that you can create a great atmosphere for both customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Shift Patterns
Make sure you’re familiar with the flexible shift patterns mentioned in the job description. Be ready to discuss how your availability aligns with the required hours, especially those early mornings and late nights. This shows that you’re committed and understand the demands of the role.
✨Demonstrate Leadership Skills
As a Shift Lead, you'll need to coordinate and motivate your team. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to coach others and drive productivity, as this will resonate well with the interviewers.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you’ve gone above and beyond for customers. Be ready to explain how you would model great customer service on the sales floor and create an inclusive atmosphere for both colleagues and customers.
✨Prepare Questions About Operations
Show your interest in the operational side of the role by preparing thoughtful questions. Ask about the daily processes, how the team collaborates during busy periods, or what tools are used to ensure efficiency. This demonstrates your proactive approach and eagerness to contribute to the store's success.