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- Tasks: Deliver five-star service and support colleagues in a fast-paced café environment.
- Company: Join the renowned Marks & Spencer team in Thornaby-on-Tees.
- Benefits: Gain valuable experience in customer service and food safety standards.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact on customers' experiences.
- Qualifications: Passion for customer service and ability to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Marks & Spencer Plc in Thornaby-on-Tees is seeking team members for the M&S Café, the heart of our store. This high-pressure role requires individuals who excel in customer service while maintaining efficiency and impeccable food safety standards.
You'll be a brand ambassador, making recommendations and supporting colleagues in a dynamic environment. If you're digital savvy, focused on quality, and ready for a challenging yet rewarding role, apply today!
Café Assistant: Fast-Paced, Five-Star Service Expert in Stockton-on-Tees employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Assistant: Fast-Paced, Five-Star Service Expert in Stockton-on-Tees
✨Tip Number 1
Get to know the M&S brand inside out! Familiarise yourself with their values and what makes their café special. This way, when you chat with the hiring team, you can show off your passion for their service and products.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a difficult customer or make quick recommendations. Role-playing with a friend can help you feel more confident and prepared for those fast-paced moments.
✨Tip Number 3
Show off your digital savvy! If you’ve got experience with any tech tools or apps that could help in a café setting, be sure to mention them. It’s all about making the service smoother and more efficient!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Café Assistant: Fast-Paced, Five-Star Service Expert in Stockton-on-Tees
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, especially in fast-paced environments like cafés.
Be Specific About Your Experience: When detailing your previous roles, be specific about your responsibilities and achievements. We love to see numbers or examples that demonstrate your efficiency and ability to maintain high standards.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. Show us why you’re the perfect fit for our M&S Café team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've provided excellent service in the past, especially in high-pressure situations. Marks & Spencer values a friendly and efficient approach, so think about how you can demonstrate that.
✨Show Off Your Food Safety Knowledge
Since food safety is crucial in this role, make sure you understand the basics. Familiarise yourself with hygiene standards and be prepared to discuss how you would maintain these in a café setting. This shows you're serious about quality and safety.
✨Be Digital Savvy
As a digital-savvy candidate, think about how technology plays a role in customer service. Be ready to talk about any experience you have with digital ordering systems or social media engagement. This will highlight your ability to adapt to the fast-paced environment at M&S Café.
✨Prepare for Teamwork Questions
Marks & Spencer looks for team players, so expect questions about working with colleagues. Prepare examples of how you've supported teammates in busy situations. Emphasising your collaborative spirit will show that you're a great fit for their dynamic environment.