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- Tasks: Lead store operations, ensuring top-notch customer service and coaching team members.
- Company: Major retail company in Stevenage with a focus on excellence.
- Benefits: Flexible shifts and opportunities for personal growth.
- Why this job: Be a key player in delivering exceptional service and leading a dynamic team.
- Qualifications: Strong communication skills and ability to thrive under pressure.
- Other info: Great opportunity for career advancement in a vibrant retail environment.
The predicted salary is between 28800 - 43200 £ per year.
A major retail company in Stevenage is seeking a Shift Lead to coordinate store operations, ensuring high standards of customer service and operational excellence.
Candidates will lead the fill operation, coach team members, and manage resources effectively as the point of contact in the absence of the Colleague Manager.
The role requires strong communication skills, digital capability, and the ability to deliver results under pressure.
Flexible shifts are included, and adherence to age requirements is necessary.
Food Service Shift Lead — Store Operations in Stevenage employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Shift Lead — Store Operations in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We want to show that we can handle pressure and lead a team effectively!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and ready to take charge. It shows we mean business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Food Service Shift Lead — Store Operations in Stevenage
Some tips for your application 🫡
Show Off Your Leadership Skills: As a Shift Lead, you'll be coordinating store operations, so make sure to highlight any previous experience in leading teams or managing resources. We want to see how you can inspire and coach others!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. Use examples that demonstrate how you've effectively communicated in past roles, especially under pressure.
Emphasise Your Digital Savvy: Since digital capability is important, mention any relevant tech skills or experiences you have. Whether it's using store management software or handling online customer queries, we want to know how you can leverage technology in your role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Company Inside Out
Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach team members and manage resources. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Customer Service Expertise
Customer service is key in this role. Be ready to discuss how you've gone above and beyond for customers in previous positions. Think of specific instances where your actions made a positive impact on customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities under pressure. Practice responding to situations like managing a busy shift or resolving a conflict among team members. This will help you feel more confident and articulate during the interview.
