Customer Assistant - Cafe - Stafford Retail Park

Customer Assistant - Cafe - Stafford Retail Park

Stafford Full-Time 10.8 - 13.2 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Deliver five-star service in a fast-paced café environment.
  • Company: Join the vibrant M&S Café team at Stafford Retail Park.
  • Benefits: Flexible hours, team support, and a chance to shine under pressure.
  • Other info: Great opportunity for personal growth and teamwork.
  • Why this job: Be part of a dynamic team and make customers' days brighter.
  • Qualifications: Must be digitally confident and thrive in busy settings.

The predicted salary is between 10.8 - 13.2 £ per hour.

  • Working Pattern
  • Week 1

Monday 11:30-17:30 Tuesday 10:00-16:00 Thursday 09:30-15:30 Friday 09:30-15:30 Saturday 10:00-16:00

Week 2

Sunday 10:00-16:00 Monday 09:30-15:30 Wednesday 10:00-16:00 Thursday 11:00-17:00 Friday 11:00-17:00

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge.

This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
  • Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
  • At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
  • Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.
  • Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding.

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Customer Assistant - Cafe - Stafford Retail Park employer: Marks & Spencer Plc

Marks & Spencer Plc is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Salford. Employees benefit from a competitive package, extensive professional development opportunities, and the chance to lead cutting-edge HR technology initiatives, making it a rewarding place for those looking to make a meaningful impact in their careers.

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Contact Details:

Marks & Spencer Plc Recruitment Team

We think you need these skills to ace Customer Assistant - Cafe - Stafford Retail Park

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Customer Service
Time Management