At a Glance
- Tasks: Serve customers, stock shelves, and drive sales in a fast-paced food retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic setting.
- Other info: Embrace a challenging role with no two shifts the same, perfect for adaptable individuals.
- Why this job: Be at the frontline of retail, making a real impact on customer experiences every day.
- Qualifications: Passion for food, resilience under pressure, and a team player attitude.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern: Monday 18:00 - 22:00, Wednesday 18:00 - 22:00, Friday 18:00 - 22:00, Saturday 18:00 - 22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Evening Food Retail Assistant – Fast-Paced Frontline in Southampton employer: Marks & Spencer Plc
At M&S, we pride ourselves on being a dynamic and supportive employer, offering our Evening Food Retail Assistants the chance to thrive in a fast-paced environment while delivering exceptional customer service. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that every team member can advance their career within our rapidly expanding retail landscape. With a vibrant work culture that values teamwork and flexibility, you'll find yourself part of a community that celebrates hard work and dedication, making every shift rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Food Retail Assistant – Fast-Paced Frontline in Southampton
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch tasks quickly and work in different areas of the store. We love team players who can roll with the punches and keep the energy high, so let us know how you fit that bill.
✨Tip Number 4
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and any other tech we use. Being digitally confident is key, so demonstrate how you can enhance the customer experience with these tools when you chat with us.
We think you need these skills to ace Evening Food Retail Assistant – Fast-Paced Frontline in Southampton
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Mention any experience you have with M&S products or similar roles. We want to see that you're genuinely excited about being part of our team and serving customers.
Highlight Your Customer Service Skills:Make sure to emphasise your ability to deliver five-star service. Share examples of how you've gone above and beyond for customers in the past. We’re looking for those who can thrive under pressure and keep our customers happy!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar technology before, let us know! We want to see that you can enhance the customer experience using our digital resources.
Embrace Flexibility:In your application, highlight your adaptability and willingness to take on various tasks. We need team players who can handle the fast-paced environment and are ready to roll up their sleeves. Show us that you’re ready for the challenge!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. M&S wants to see that you can handle a fast-paced environment, so think of times when you successfully managed busy situations and kept your cool.
✨Emphasise Teamwork
Since being a team player is crucial, come ready with stories that highlight your ability to work well with others. Discuss how you’ve supported colleagues in previous roles and contributed to a positive atmosphere, especially during busy periods.
✨Be Digitally Savvy
Familiarise yourself with digital tools that enhance customer experience, like apps or in-store devices. Mention any relevant experience you have with technology in retail, as this will demonstrate your readiness to embrace M&S's digital transformation.
