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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be at the forefront of fashion retail and make a real impact.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 11:00-17:30, Saturday 14:00-20:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - West Quay in Southampton employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - West Quay in Southampton
✨Tip Number 1
Get to know the brand inside out! Research M&S and their Fashion, Home & Beauty section. Understanding their values and products will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Role-playing with a friend can help you feel more confident and prepared for those fast-paced interactions on the shop floor.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other in-store devices. Being comfortable with technology will not only impress your interviewers but also make you a valuable asset in enhancing the customer experience.
✨Tip Number 4
Be ready to demonstrate your flexibility! Retail is all about adapting to change, so think of examples from your past experiences where you've successfully handled unexpected challenges. This will show that you can thrive in a dynamic environment like M&S.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - West Quay in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a part of the M&S team!
Be Specific: Use specific examples from your past experiences to highlight your skills. Whether it’s a time you provided excellent customer service or helped boost sales, we want to know how you can bring that energy to our store.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you in the running for this exciting role. Don’t miss out on the chance to join our fabulous team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Confidence
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows that you’re ready to embrace the digital side of retail.
✨Showcase Your Team Spirit
Think of examples where you've worked well in a team, especially in high-pressure situations. M&S values teamwork, so sharing stories about how you supported colleagues or contributed to a positive environment will resonate well.
✨Embrace Flexibility
Retail is fast-paced, and being adaptable is key. Prepare to discuss times when you've had to think on your feet or adjust to changing circumstances. Highlighting your resilience and readiness to tackle challenges will set you apart.