At a Glance
- Tasks: Deliver exceptional customer service and provide recommendations on M&S Food products.
- Company: Join the iconic Marks & Spencer team in Shoreham-by-Sea.
- Benefits: Enjoy a £3 unsocial premium, flexible shifts, and a supportive team environment.
- Other info: Great opportunity for career growth in a well-respected company.
- Why this job: Be part of a dynamic team and enhance customer experiences with your recommendations.
- Qualifications: Strong communication skills and ability to thrive under pressure.
The predicted salary is between 12 - 12 £ per hour.
Marks & Spencer Plc in Shoreham-by-Sea is looking for a Customer Assistant in our Food section. In this frontline role, you will deliver exceptional service to customers, helping to meet strong demand while providing remarkable recommendations on M&S Food products.
The job requires you to thrive in a high-pressure environment, utilizing digital tools to enhance customer experiences. Flexibility and teamwork are crucial, as you will adapt to various shifts and support your colleagues in delivering a seamless shopping experience.
Customer Assistant – Early Mornings with £3 Unsocial Premium in Shoreham-by-Sea employer: Marks & Spencer Plc
Marks & Spencer Plc is an excellent employer, offering a vibrant work culture in Shoreham-by-Sea that prioritises teamwork and flexibility. Employees benefit from competitive pay, including a £3 unsocial premium for early morning shifts, as well as opportunities for personal growth and development within a renowned retail environment. Join us to be part of a company that values exceptional service and empowers its staff to thrive in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant – Early Mornings with £3 Unsocial Premium in Shoreham-by-Sea
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Marks & Spencer Plc and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Marks & Spencer Plc and let us see your personality shine through!
We think you need these skills to ace Customer Assistant – Early Mornings with £3 Unsocial Premium in Shoreham-by-Sea
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Marks & Spencer Plc.
Get Familiar with Our Brand:Before applying, take some time to learn about Marks & Spencer Plc and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Marks & Spencer Plc
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Marks & Spencer Plc.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Marks & Spencer Plc will surely appreciate.
