At a Glance
- Tasks: Lead the team to ensure a smooth fill operation and excellent customer service.
- Company: Join a dynamic food retail environment in Tamworth.
- Benefits: Competitive pay with an unsocial hours premium and opportunities for growth.
- Other info: Flexible shifts with a focus on inclusivity and team spirit.
- Why this job: Be a key player in creating a welcoming store atmosphere and enhancing customer experience.
- Qualifications: Must be 18 or older; leadership skills and teamwork are essential.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern:
- Week 1: Monday 04:00-12:00
- Tuesday 04:00-12:00
- Wednesday 04:00-12:00
- Friday 04:00-12:00
- Saturday 04:00-12:00
Week 2:
- Sunday 15:00-23:00
- Monday 15:00-23:00
- Tuesday 15:00-23:00
- Wednesday 15:00-23:00
- Friday 15:00-23:00
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
Shift Lead - Food - Tamworth employer: Marks & Spencer Plc
As a Shift Lead at our Tamworth location, you will be part of a dynamic team that values collaboration and inclusivity, ensuring a vibrant work culture where every voice is heard. We offer competitive pay, including an unsocial hours premium, alongside opportunities for personal and professional growth within a supportive environment. Join us to make a meaningful impact in a role that not only enhances your leadership skills but also contributes to a positive customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Tamworth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food industry. A personal recommendation can go a long way in landing that Shift Lead role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and operational tasks. We suggest role-playing with a mate to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of how you've led teams or improved processes in previous roles. This will demonstrate your capability to coordinate resources effectively and drive productivity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shift Lead - Food - Tamworth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Shift Lead role shine through. We want to see why you're excited about leading a team and making a difference in our store!
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience you have in leading teams or working in a fast-paced environment. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Make sure you understand the Shift Lead role thoroughly. Familiarise yourself with the responsibilities like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in the past. Highlight your ability to coach colleagues and drive productivity, as these are key aspects of the job. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Customer Service Excellence
Since the role involves role modelling great customer service, think of specific instances where you provided exceptional service. Be ready to discuss how you would create a welcoming atmosphere for customers and ensure a quick payment experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and company culture. This shows that you're not just interested in the job but also in how you can contribute to the team's success and the overall store environment.
