At a Glance
- Tasks: Lead the team in delivering a top-notch shopping experience and ensure the store is ready to trade.
- Company: Join a dynamic food retail environment in Shrewsbury with a focus on teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Enjoy a vibrant team culture and the chance to develop your career in retail.
- Why this job: Be a key player in creating a welcoming atmosphere and enhancing customer satisfaction.
- Qualifications: Must be 18+, with leadership skills and a passion for great customer service.
The predicted salary is between 24000 - 30000 £ per year.
Work Pattern:
- Week 1
- Monday: 06:00 – 14:00
- Tuesday: 06:00 – 14:00
- Wednesday: 06:00 – 14:00
- Friday: 06:00 – 14:00
- Saturday: 06:00 – 14:30
- Week 2
- Sunday: 09:30 – 18:00
- Monday: 12:00 – 20:00
- Tuesday: 12:00 – 20:00
- Thursday: 12:00 – 20:00
All candidates must be 18 years of age or older to comply with health and safety legislation.
Responsibilities:
- Lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resources to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across the area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
Shift Lead - Food - Shrewsbury employer: Marks & Spencer Plc
As a Shift Lead in Shrewsbury, you will thrive in a dynamic and supportive work environment that prioritises teamwork and customer satisfaction. Our company offers competitive benefits, opportunities for professional growth, and a culture that values inclusivity and collaboration, making it an excellent place for those seeking meaningful employment in the food sector.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Shrewsbury
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and ability to coordinate resources effectively, as these are key for the Shift Lead role.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a great chance to reiterate why you’d be a fantastic fit for the team.
We think you need these skills to ace Shift Lead - Food - Shrewsbury
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can step up and take charge, especially in a busy environment like ours!
Be Specific About Your Experience:Don’t just list your previous jobs; tell us about specific tasks you’ve done that relate to the role. If you've coached colleagues or improved processes, let us know! We love seeing concrete examples.
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid slang. We want to get a sense of your personality, but professionalism is key in our industry.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Shift Patterns
Familiarise yourself with the specific shift patterns mentioned in the job description. Being able to discuss how you can manage these hours and your availability shows that you're serious about the role and ready to commit.
✨Demonstrate Leadership Skills
As a Shift Lead, you'll need to show that you can lead a team effectively. Prepare examples from your past experiences where you've successfully coordinated a team or improved productivity. This will help you stand out as a candidate who can take charge.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Sharing these stories will highlight your commitment to creating a great customer experience, which is crucial for the position.
✨Show Your Team Spirit
This role requires creating an inclusive team atmosphere. Be ready to discuss how you foster teamwork and inclusivity in previous roles. Highlighting your ability to work well with others will demonstrate that you're a good fit for their culture.