At a Glance
- Tasks: Lead the team in delivering a well-prepared sales floor and ensure smooth operations.
- Company: Join a dynamic food retail environment with a focus on teamwork and customer service.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for career growth.
- Other info: Must be 18 or over due to late-night shifts; great for those ready to take charge.
- Why this job: Be a key player in a fast-paced setting and make a real impact on store success.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
- Work Pattern
- Week 1
- Week 2
- Under 18 disclaimer
This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18.
This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00
- Purpose of the Shift Lead role
- To lead the fill operation, delivering a sales floor that is ready to trade, taking operational responsibility for coordinating resource to serve, sell and fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted.
But for those who are ready to roll up their sleeves, there’s huge opportunity.
Are you ready for it?
Take Your Marks and apply today.
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Shift Lead - Food - Putney employer: Marks & Spencer Plc
Marks & Spencer Plc is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Salford. Employees benefit from a competitive package, extensive professional development opportunities, and the chance to lead cutting-edge HR technology initiatives, making it a rewarding place for those looking to make a meaningful impact in their careers.
