At a Glance
- Tasks: Lead the team to ensure a smooth and efficient store operation.
- Company: Join a dynamic food retail environment in Horsham.
- Benefits: Competitive pay, flexible hours, and a supportive team culture.
- Other info: Great opportunity for career growth in a fun and inclusive atmosphere.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Work Pattern
- Week 1: Tuesday 06:00-15:00, Wednesday 09:00-18:00, Friday 06:00-15:00, Saturday 09:00-18:00
- Week 2: Sunday 08:00-17:00, Tuesday 06:00-15:00, Wednesday 09:00-18:00, Friday 06:00-15:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
Shift Lead - Food - Horsham employer: Marks & Spencer Plc
As a Shift Lead at our Horsham location, you will be part of a dynamic team that values collaboration and inclusivity, ensuring a vibrant work culture where every voice is heard. We offer competitive benefits, opportunities for personal and professional growth, and a commitment to maintaining a safe and welcoming environment for both employees and customers. Join us to make a meaningful impact in your community while developing your leadership skills in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Horsham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the food industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer service and teamwork. We want you to show how you can lead and inspire others on the shop floor.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on how you would handle operational tasks and lead a team, as these are key aspects of the Shift Lead role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take on the challenge!
We think you need these skills to ace Shift Lead - Food - Horsham
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can inspire and motivate others, especially in a busy environment like ours.
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks that relate to the Shift Lead position. Use examples that demonstrate your ability to manage operations and ensure a smooth workflow, as this is key for us.
Keep It Professional Yet Friendly:While we love a casual vibe, remember that your written application should still be professional. Use a friendly tone but keep it clear and concise, showing us your personality while maintaining professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Before your interview, make sure you understand the Shift Lead role thoroughly. Familiarise yourself with the responsibilities like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved productivity. This will demonstrate your capability to manage and inspire others effectively.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to discuss how you would model great customer service and create an inclusive atmosphere. Think of specific instances where you've gone above and beyond for customers, as this will highlight your commitment to excellent service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or company culture. This shows that you're not just interested in the job, but also in how you can fit into their team and contribute positively.
