At a Glance
- Tasks: Lead the team in delivering a top-notch shopping experience and ensure store readiness.
- Company: Join a dynamic food retail environment with a focus on teamwork and customer service.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible shifts.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
- Why this job: Be a key player in a fast-paced setting and make a real impact on store operations.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 10.8 - 13.2 £ per hour.
Work Pattern:
- Week 1: Sunday 0600-1400
- Monday 0430-1230
- Tuesday 0430-1230
- Thursday 0430-1230
- Friday 0430-1230
Week 2:
- Monday 0430-1230
- Tuesday 0430-1230
- Wednesday 0430-1230
- Friday 0430-1230
- Saturday 0430-1230
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?
Shift Lead - Food - Bristol Longwell Green RP employer: Marks & Spencer Plc
Marks & Spencer Plc is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Salford. Employees benefit from a competitive package, extensive professional development opportunities, and the chance to lead cutting-edge HR technology initiatives, making it a rewarding place for those looking to make a meaningful impact in their careers.
