At a Glance
- Tasks: Lead the team to ensure a vibrant shopping experience and efficient store operations.
- Company: Join a leading fashion, home, and beauty retailer in Kensington.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on teamwork and inclusivity.
- Why this job: Be a key player in creating an amazing shopping atmosphere and develop your leadership skills.
- Qualifications: Must be 18 or older; leadership skills and a passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
- Overview
- Work Pattern
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Responsibilities
- Lead the fill operation, delivering a salesfloor that is ready to trade, coordinating resources to Serve, Sell and Fill, and leading the floor in the absence of the Colleague Manager.
- Coordinate resources to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resources effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across the area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play a part in creating a great team atmosphere that is inclusive of everyone.
- Role model great customer service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role. For those ready to roll up their sleeves, there is opportunity to grow. Take Your Marks and apply.
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Shift Lead - Fashion, Home & Beauty - Kensington employer: Marks & Spencer Plc
Marks & Spencer Plc is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Salford. Employees benefit from a competitive package, extensive professional development opportunities, and the chance to lead cutting-edge HR technology initiatives, making it a rewarding place for those looking to make a meaningful impact in their careers.
