At a Glance
- Tasks: Lead the team in delivering a top-notch shopping experience and ensure store readiness.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Competitive pay, extra £3.00 per hour for night shifts, and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic retail environment.
- Why this job: Perfect for those who thrive in fast-paced settings and want to make a difference.
- Qualifications: Must be 18 or older; leadership skills and a passion for customer service are essential.
The predicted salary is between 12 - 15 € per hour.
Work Pattern:
- Sunday 10:00-18:00
- Monday 04:00-12:00
- Tuesday 04:00-12:00
- Saturday 13:30-21:30
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Responsibilities:
- Lead the fill operation, delivering a salesfloor that is ready to trade.
- Take operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Shift Lead - Food - Eccleshall Road Sheffield Simply Food employer: Marks & Spencer Plc
At Simply Food, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work culture. Our Sheffield location offers competitive pay, including additional night shift bonuses, and a strong emphasis on employee growth through coaching and development opportunities. Join us to be part of a team that values inclusivity, customer service excellence, and operational efficiency, all while enjoying a rewarding career in the food retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Eccleshall Road Sheffield Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to express why you’re the perfect fit.
We think you need these skills to ace Shift Lead - Food - Eccleshall Road Sheffield Simply Food
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or managing operations. We want to see how you can coordinate resources and drive productivity, just like the role requires!
Be Specific About Your Experience:When detailing your past roles, focus on specific tasks that relate to the job description. Mention how you've contributed to a clean and safe environment or improved customer service – it’ll help us see you in action!
Demonstrate Your Team Spirit:We love a great team atmosphere! Share examples of how you've fostered inclusivity and collaboration in previous jobs. This will show us that you can play your part in creating a positive work environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at StudySmarter.
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead at Simply Food. Familiarise yourself with the key tasks like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach and support your team. Prepare examples from your past experiences where you've successfully led a team or improved productivity. This will demonstrate your capability to manage and motivate others effectively.
✨Emphasise Customer Service
Customer service is crucial in this role. Think of specific instances where you've gone above and beyond for customers. Highlighting your commitment to creating a great customer experience will resonate well with the interviewers.
✨Be Ready for Operational Questions
Expect questions about operational processes and how you would handle various scenarios, especially during busy hours. Brush up on your knowledge of efficient store operations and be prepared to discuss how you would ensure a clean and safe environment for both customers and colleagues.
