At a Glance
- Tasks: Assist customers and provide five-star service in a fast-paced food retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth in a dynamic setting.
- Other info: Embrace challenges and enjoy a rewarding experience in a high-energy environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude are essential.
The predicted salary is between 11 - 12 € per hour.
Work Pattern
- Thursday: 10:00-18:00
- Friday: 14:00-22:00
- Saturday: 14:00-22:00
- Sunday: 10:00-18:00
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Norton College Sheffield Simply Food employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant at Norton College Sheffield Simply Food means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a focus on employee growth and development, M&S offers a vibrant work culture where you can thrive in a fast-paced environment while enjoying the benefits of flexible working hours and digital tools to enhance your performance. This role not only provides the chance to engage with customers but also to be part of a transformative journey within one of the UK's leading retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Norton College Sheffield Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch gears quickly. We love team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like Sparks and other in-store devices. We’re looking for someone who can enhance the customer experience, so show us how tech-savvy you are when you apply through our website.
We think you need these skills to ace Customer Assistant - Food - Norton College Sheffield Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know how much you love food! Share any experiences you have with M&S products or your favourite meals. This will show that you're genuinely interested in the role and ready to recommend our delicious offerings.
Highlight Your Customer Service Skills:We want to see that you can deliver five-star service! In your application, mention any previous roles where you’ve gone above and beyond for customers. Use specific examples to demonstrate how you handle pressure and keep customers happy.
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or technology. Whether it’s using apps or in-store devices, showing us that you’re comfortable with tech will give you an edge in your application.
Emphasise Teamwork and Flexibility:Let us know how you thrive in a team environment! Talk about times when you've worked collaboratively with others and how you adapt to changing situations. This will show that you’re ready to jump in wherever needed and support your colleagues.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.
✨Show Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to thrive under pressure and provide five-star service.
✨Emphasise Teamwork
Since being a team player is crucial for this role, come ready to share experiences where you’ve worked effectively in a team. Highlight how you supported your colleagues and contributed to a positive work environment, as this aligns perfectly with what they value.
✨Be Digitally Savvy
Familiarise yourself with digital tools that enhance customer experience, like Sparks and in-store devices. Mention any relevant experience you have with technology in retail, as being digitally confident is essential for this position.
