Marks & Spencer Plc is seeking a delivery leader to own and shape post-purchase propositions across Delivery, Click & Collect, Returns and Customer Communications. You will drive end-to-end delivery, manage cross-programme complexity, and champion a data-driven, test-and-learn culture to improve the post-purchase journey.
You will influence senior stakeholders, prepare exec-ready updates, and collaborate with Online, Supply Chain, Retail, D&T and Customer Contact to deliver value.
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Senior Programme Delivery Lead - Post-Purchase employer: Marks & Spencer Plc
Join M&S as a Team Support Manager in Bristol Longwell Green Retail Park, where we pride ourselves on fostering a dynamic and inclusive work culture. With opportunities for personal growth and development, you will play a vital role in leading your team to deliver exceptional customer service while enjoying the benefits of a supportive environment that values hard work and dedication. Our commitment to employee well-being and career advancement makes us an excellent employer for those seeking meaningful and rewarding employment.
