Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team to ensure a smooth fill operation and excellent customer service.
- Company: Join a dynamic retail environment at Scunthorpe Retail Park.
- Benefits: Competitive pay with an unsocial hours premium and opportunities for growth.
- Other info: Flexible shifts and a supportive team atmosphere await you!
- Why this job: Be a key player in creating a welcoming shopping experience for customers.
- Qualifications: Must be 18+ with leadership skills and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern:
- Week 1
- Sunday 10:00-18:00
- Monday: 13:00-21:00
- Tuesday: 13:00-21:00
- Thursday 05:00-13:00
- Friday: 05:00-13:00
- Monday: 05:00-13:00
- Tuesday: 05:00-13:00
- Wednesday: 05:00-13:00
- Friday: 10:00-18:00
- Saturday: 13:00-21:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose:
To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
Responsibilities include:
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Scunthorpe Retail Park employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Scunthorpe Retail Park
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Shift Lead, especially around leading teams and ensuring a great customer experience.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Lead - Food - Scunthorpe Retail Park
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can drive productivity and create a great team atmosphere!
Be Specific About Your Experience: When detailing your previous roles, focus on specific tasks that relate to the job description. Mention how you've managed operational processes or improved customer service in past positions.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Shift Lead role. We love seeing applicants who put in the effort!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead, especially around leading the fill operation and coordinating resources. Familiarise yourself with the job description so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to coach colleagues and drive productivity, as these are key aspects of the role. Be ready to discuss how you create an inclusive team atmosphere.
✨Demonstrate Customer Service Excellence
Since this role involves role modelling great customer service, think of specific instances where you've gone above and beyond for customers. Share these stories to show that you understand the importance of customer satisfaction in retail.
✨Be Ready for Operational Questions
Expect questions about operational tasks like cash handling and compliance. Brush up on relevant health and safety legislation and be prepared to discuss how you would ensure a clean and safe store environment.