Marks & Spencer plc is seeking a Workforce Planning Lead to direct forecasting, scheduling and real-time teams across in-house and outsourced Customer Services. The role requires close collaboration with stakeholders and third-party partners, with office presence at least three days per week from Manchester, Chester or London centres.
You will lead data-driven forecasting, capacity planning, and resource optimisation to meet service levels and business objectives, while ensuring robust
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Strategic Workforce Planner β Forecasting & Real-Time Ops in Salford employer: Marks & Spencer Plc
Join M&S as a Team Support Manager in Bristol Longwell Green Retail Park, where we pride ourselves on fostering a dynamic and inclusive work culture. With opportunities for personal growth and development, you will play a vital role in leading your team to deliver exceptional customer service while enjoying the benefits of a supportive environment that values hard work and dedication. Our commitment to employee well-being and career advancement makes us an excellent employer for those seeking meaningful and rewarding employment.