At a Glance
- Tasks: Lead the design and transition of new services into live support.
- Company: Join Marks & Spencer, a leading retail brand with a strong commitment to innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on delivering excellence in service management.
- Why this job: Make a real impact by ensuring services deliver business value and are ready for action.
- Qualifications: Experience in service design and transition, with strong collaboration skills.
The predicted salary is between 63000 - 77000 £ per year.
Marks & Spencer plc is seeking a Service Design & Transition Manager to lead the design and transition of new and changed services into live support within the D&T Service Management team. You will ensure services are fit for purpose, deliver business value, and are backed by robust service designs and clear BAU readiness.
You will work with practice owners, partners and suppliers to embed SD&T practices, govern end-to-end delivery from design to BAU, and maintain up-to-date service.
Service Design & Transition Lead – Hybrid in Salford employer: Marks & Spencer Plc
Marks & Spencer Plc is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Salford. Employees benefit from a competitive package, extensive professional development opportunities, and the chance to lead cutting-edge HR technology initiatives, making it a rewarding place for those looking to make a meaningful impact in their careers.
