At a Glance
- Tasks: Monitor performance and drive compliance in service management delivery across D&T products.
- Company: Marks & Spencer Plc is a renowned retail giant based in Salford.
- Benefits: Enjoy a competitive holiday allowance, discretionary bonuses, and a strong pension scheme.
- Other info: This role focuses on service management practices within the technology sector.
- Why this job: Lead continuous improvement initiatives and enhance service quality in a dynamic environment.
- Qualifications: Experience with ITIL4 and proven stakeholder engagement skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Marks & Spencer Plc is seeking a Senior Service Assurance Manager based in Salford to ensure effective service management delivery across D&T products and platforms. The role emphasizes ITIL4 and continuous improvement, engaging with stakeholders and team leaders to enhance service quality.
Responsibilities include:
- Monitoring performance
- Driving compliance
- Championing the adoption of service management practices
Notable benefits include a competitive holiday allowance, discretionary bonuses, and a strong pension scheme.
Senior Service Assurance & Continuous Improvement Lead in Salford employer: Marks & Spencer Plc
Marks & Spencer Plc, located in Salford, offers a competitive holiday allowance and a strong pension scheme. Join a team dedicated to enhancing service quality through continuous improvement and effective service management.
We think you need these skills to ace Senior Service Assurance & Continuous Improvement Lead in Salford
Service Management
ITIL4
Continuous Improvement
Stakeholder Engagement
Performance Monitoring
Compliance Management
Service Quality Enhancement
