At a Glance
- Tasks: Lead finance performance analysis and deliver insights for business improvement.
- Company: Join M&S, a fast-moving and inclusive company with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Be part of a diverse team committed to supporting each other and making a difference.
- Why this job: Make a real impact by driving accountability and efficiency in finance operations.
- Qualifications: Qualified accountant with experience in service management and team leadership.
The predicted salary is between 55000 - 65000 € per year.
What you'll do
- Lead the creation and delivery of monthly BSC Service Management packs, coordinating inputs from team leads and translating performance data into clear, meaningful insight for business unit partners.
- Analyse BSC performance against internal important metrics, historic trends, and third‑party benchmarks to find opportunities for improvement and understand root causes of variance.
- Challenge and support business partners to drive accountability for end‑to‑end BSC service delivery, ensuring priorities are clearly defined and progress is tracked.
- Manage planning and prioritisation across BSC teams to ensure improvement activity is focused, delivered at pace, and aligned to business needs.
- Lead and develop a small team, balancing short‑term delivery with longer‑term process improvements, ensuring change is delivered in line with the M&S control environment.
Who you are
- Qualified accountant (CIMA, ACCA, ICAEW or equivalent) with experience in a professional services or operational finance environment.
- Strong background in service or performance management, ideally within shared services or client‑facing finance functions (P2P, O2C or R2R).
- Proven ability to turn complex data into clear insight, using benchmarks and trends to influence decision‑making and drive improvement.
- Confident business partner manager, able to challenge constructively and build credibility across a broad range of business partners.
- Experience leading small teams and managing change, with a focus on efficiency, prioritisation, and return on investment.
What’s in it for you?
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Finance Manager - Service Management & Performance in Salford employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters inclusivity and continuous growth. As a Finance Manager in Service Management & Performance, you'll benefit from competitive perks such as a generous colleague discount, tailored training, and comprehensive wellbeing support, all while contributing to our mission of delivering quality and value to millions. Join us in a role where your insights drive meaningful change and your career can flourish in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Manager - Service Management & Performance in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work at M&S or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to service management and performance metrics. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to tailor your application to highlight your experience in performance management and team leadership.
We think you need these skills to ace Finance Manager - Service Management & Performance in Salford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in service management and performance. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Data Skills:Since this role involves turning complex data into clear insights, include examples of how you've done this in the past. We love seeing candidates who can demonstrate their analytical prowess and how it influenced decision-making.
Highlight Team Leadership Experience:If you’ve led teams before, make sure to mention it! We’re looking for someone who can balance short-term delivery with long-term improvements, so share your experiences in managing change and driving accountability.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Numbers
As a Finance Manager, you'll be expected to handle complex data. Brush up on key financial metrics and be ready to discuss how you've used data analysis in past roles. Prepare examples of how you've turned data into actionable insights.
✨Showcase Your Leadership Skills
You'll be leading a small team, so it's crucial to demonstrate your leadership experience. Think of specific instances where you've managed change or improved processes. Be prepared to discuss your approach to balancing short-term goals with long-term improvements.
✨Understand the Business Context
Familiarise yourself with M&S's business model and how finance plays a role in service management. Be ready to discuss how you can align financial strategies with business needs and drive accountability among partners.
✨Practice Constructive Challenging
As a confident business partner manager, you'll need to challenge constructively. Prepare for scenarios where you had to influence decision-making or push back on ideas. Show that you can build credibility while maintaining strong relationships.
