Marks & Spencer in Salford is seeking a Customer Resolution Advisor to handle escalated queries with careful investigation and clear ownership. You’ll gather information from customers, stores and suppliers to understand what happened and help reach the right outcome.
This is a high-volume, fast-paced role where problem-solving and writing clear customer responses are essential. If you’re resilient, curious and motivated by doing the right thing for customers, we’d love to hear from you.
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Escalations & Resolution Specialist in Salford employer: Marks & Spencer Plc
Join M&S as a Team Support Manager in Bristol Longwell Green Retail Park, where we pride ourselves on fostering a dynamic and inclusive work culture. With opportunities for personal growth and development, you will play a vital role in leading your team to deliver exceptional customer service while enjoying the benefits of a supportive environment that values hard work and dedication. Our commitment to employee well-being and career advancement makes us an excellent employer for those seeking meaningful and rewarding employment.
