At a Glance
- Tasks: Lead and support the team in delivering a top-notch shopping experience.
- Company: Join a well-known retail brand with a focus on teamwork and customer service.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Enjoy a vibrant work environment with potential for advancement.
- Why this job: Be part of a dynamic team that values inclusivity and great customer service.
- Qualifications: Strong leadership skills and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
- Team Support Manager
- Working Pattern
Responsibilities
- Coordinate resource to deliver operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across the area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play a part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Be a key holder and answer call outs as required.
- Handle tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
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We think you need these skills to ace Team Support Manager - Foods- Leamington Shopping Park in Royal Leamington Spa
Resource Coordination
Coaching Skills
Productivity Management
Operational Efficiency
Team Leadership
Customer Service
Communication Skills
