At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant team at M'S Café, the heart of our store.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth.
- Other info: Perfect for those who love teamwork and a rewarding challenge.
- Why this job: Be part of a high-energy team and make customers smile every day.
- Qualifications: Must be digitally savvy and thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Thursday 11:00-18:00, Friday 10:30-18:00, Saturday 09:00-16:00.
Join our team in the M'S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M'S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Rochdale Riverside employer: Marks & Spencer Plc
At M'S Café in Rochdale Riverside, we pride ourselves on being an exceptional employer that values teamwork, flexibility, and a high-performance culture. Our employees enjoy a dynamic work environment where they can develop their skills while delivering five-star service to our customers. With a focus on employee growth and a commitment to maintaining impeccable food safety standards, we offer a rewarding experience for those ready to thrive in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - Rochdale Riverside
✨Tip Number 1
Get to know the café vibe! Before your interview, pop in and observe how the team interacts with customers. This will help you understand the pace and service style, plus it shows your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle busy periods and tricky customer requests. Being able to demonstrate your ability to stay calm under pressure will really impress during your chat with us.
✨Tip Number 3
Show off your digital confidence! Familiarise yourself with common café ordering systems or apps. If you can talk about how you’ve used tech to improve efficiency in past roles, we’ll know you’re ready to hit the ground running.
✨Tip Number 4
Teamwork is key! Be prepared to share examples of how you’ve worked well in a team before. We want to see that you can support your colleagues and contribute to a positive atmosphere, even when things get hectic.
We think you need these skills to ace Customer Assistant - Cafe - Rochdale Riverside
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing great service. Share any experiences where you’ve gone the extra mile for customers, as this role is all about delivering that five-star experience!
Highlight Your Ability to Work Under Pressure:This role can get pretty hectic, so make sure to mention any past experiences where you thrived in a fast-paced environment. We want to see how you stay calm and efficient when things heat up!
Be Digitally Confident:Since you'll be using tools to take and fulfil orders, it’s important to show us that you’re comfortable with technology. Mention any relevant skills or experiences that demonstrate your digital confidence.
Teamwork Makes the Dream Work:We value collaboration, so don’t forget to highlight your teamwork skills. Share examples of how you’ve supported colleagues in the past, especially during busy times, to create a high-performance culture.
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with M'S Café and its offerings. Understand their menu, popular items, and any special promotions. This will show your enthusiasm and help you make great food and drink recommendations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you handled pressure well or turned a negative experience into a positive one. This is crucial for a role that demands five-star service!
✨Demonstrate Digital Confidence
Since being digitally confident is essential, be ready to discuss any relevant technology or tools you’ve used in previous roles. If you have experience with order systems or point-of-sale software, mention it! This will highlight your ability to keep things moving smoothly.
✨Emphasise Teamwork and Flexibility
Be prepared to talk about your experiences working in a team and how you adapt to changing situations. Share specific examples where you supported colleagues or stepped up during busy times. This will show that you can thrive in a high-pressure environment.
