Risk and Compliance Lead - Financial Services
Risk and Compliance Lead - Financial Services

Risk and Compliance Lead - Financial Services

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the Risk & Compliance programme, developing policies and supporting the leadership team.
  • Company: Join M&S, a trusted UK brand redefining Financial Services and Payments.
  • Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
  • Other info: We welcome diverse applicants; passion and hard work are key!
  • Why this job: Make a meaningful impact in a dynamic, inclusive environment with growth opportunities.
  • Qualifications: Over five years in regulated Financial Services Risk Management; relevant qualifications required.

The predicted salary is between 43200 - 72000 £ per year.

At M&S, we’re on a journey to redefine how we deliver Financial Services and Payments to our customers—ensuring every step is secure, compliant, and aligned with our values.

We’re looking for a dynamic and experienced Risk and Compliance Lead to drive the development, embedding, and continuous improvement of our risk and compliance frameworks across FS&P. This is a pivotal role that will shape how we manage risk, uphold regulatory standards, and support our leadership team in navigating a fast-paced, evolving environment.

If you\’re passionate about governance, thrive on complexity, and want to make a meaningful impact at one of the UK’s most trusted brands, we’d love to hear from you.

What you’ll do

  • Leading the Risk & Compliance programme for the FS&P Team at M&S.
  • Developing and maintaining relevant Risk Management Policies, Standards, Procedures and governance materials.
  • Supporting the FS&P Leadership Team to strengthen their ownership and management of Processes, Risks and Controls in a fast-moving environment.
  • Supporting and challenging the FS&P Leadership Team in maintaining the FS&P Risk Register, ensuring timely updates are made as risks emerge and evolve.
  • Leading the FS&P Risk Management Committee and providing timely and relevant information and reports to the M&S Board, Audit & Risk Committee and other governance forums

Who you are

  • Over five years of experience working in a regulated Financial Services Risk Management function.
  • Holding relevant Risk Management qualifications or accreditations.
  • Experience of working with products and services related to Credit Cards; Travel Money; Insurance (e.g. Home, Motor, Travel and Pet); or Payments (e.g. VISA, MasterCard, AMEX or Buy Now Pay Later).
  • Experience of working with Third Party Partnerships / Strategic Suppliers;
  • Experience of working within a Food / Fashion / Home / Beauty retail setting is desired but not essential.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days!
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you\’re passionate about through a dedicated day away from work.

Everyone’s welcome

We’re ambitious about the future of retail. We’re innovating, disrupting, and leading the way into a more inspiring, digital era. It’s an exciting time to be part of M&S.

To support us on our journey, we’re building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together.

Don’t worry if you don’t meet every single requirement of the job description. It’s more of a guide to what’s possible within the role. If you’re passionate, ready to work hard, and think the role feels right for you, we’d love to hear from you. #hybridrole #LI-Hybrid #LI-OT1

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Risk and Compliance Lead - Financial Services employer: Marks & Spencer Plc

At M&S, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that empowers our employees to thrive. As a Risk and Compliance Lead, you will play a crucial role in shaping our financial services landscape while enjoying competitive benefits such as a generous pension scheme, flexible working options, and a strong commitment to personal development. Join us in our mission to innovate and lead in retail, where your contributions will make a meaningful impact in a trusted UK brand.
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Contact Detail:

Marks & Spencer Plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Risk and Compliance Lead - Financial Services

✨Tip Number 1

Familiarise yourself with M&S's values and mission, especially in relation to their Financial Services and Payments. Understanding how they align their risk and compliance strategies with these values will help you articulate your fit for the role.

✨Tip Number 2

Network with professionals in the financial services sector, particularly those who have experience in risk management. Engaging in conversations about current trends and challenges can provide insights that will be valuable during interviews.

✨Tip Number 3

Stay updated on regulatory changes affecting the financial services industry. Being knowledgeable about recent developments will demonstrate your commitment to compliance and your proactive approach to risk management.

✨Tip Number 4

Prepare to discuss specific examples from your past experience where you've successfully managed risks or improved compliance frameworks. Tailoring your stories to reflect the dynamic environment at M&S will make a strong impression.

We think you need these skills to ace Risk and Compliance Lead - Financial Services

Risk Management
Compliance Framework Development
Regulatory Knowledge
Governance Skills
Stakeholder Management
Analytical Skills
Report Writing
Leadership Skills
Third Party Risk Management
Financial Services Knowledge
Problem-Solving Skills
Communication Skills
Project Management
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in risk management and compliance, particularly within financial services. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for governance and your ability to thrive in complex environments. Mention specific experiences that align with the responsibilities outlined in the job description.

Highlight Relevant Qualifications: Clearly list any relevant Risk Management qualifications or accreditations you hold. This will help demonstrate your expertise and commitment to the field.

Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led teams or initiatives in previous roles. Emphasise your ability to support and challenge leadership teams, as this is a key aspect of the position.

How to prepare for a job interview at Marks & Spencer Plc

✨Understand the Regulatory Landscape

Familiarise yourself with the key regulations and compliance standards relevant to financial services. Be prepared to discuss how these impact risk management and how you can ensure adherence within the organisation.

✨Showcase Your Experience

Highlight your previous roles in risk management, especially those related to financial services. Use specific examples to demonstrate how you've successfully navigated complex regulatory environments and improved compliance frameworks.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-world situations. Think of scenarios where you've had to manage risks or implement compliance measures, and be ready to explain your thought process and outcomes.

✨Emphasise Leadership and Collaboration

As this role involves working closely with the FS&P Leadership Team, be sure to convey your ability to lead initiatives and collaborate effectively. Share examples of how you've influenced stakeholders and driven change in previous positions.

Risk and Compliance Lead - Financial Services
Marks & Spencer Plc
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