At a Glance
- Tasks: Assist customers in the Food section and provide exceptional service.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for adaptable individuals.
- Why this job: Be at the forefront of customer service and make a real difference every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Monday 12:00 - 16:00
- Tuesday 12:00 - 16:00
- Wednesday 12:00 - 16:00
- Saturday 11:00 - 19:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Pudsey employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Pudsey means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee development, you'll find ample opportunities for growth and advancement while working in a supportive, high-energy environment that values teamwork and exceptional customer service. Enjoy the unique advantage of being part of a brand that prioritises innovation and digital engagement, ensuring you have the tools to excel in your role and make a real impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Pudsey
✨Tip Number 1
Get to know the M&S Food products inside out! When you walk into that interview, show off your passion and knowledge. It’ll impress the hiring team and prove you’re ready to be a brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you’d handle different scenarios in a busy store. Being able to demonstrate your ability to thrive under pressure will set you apart from the crowd.
✨Tip Number 3
Show your digital confidence! Familiarise yourself with tools like the Sparks App. Mentioning how you can use these tools to enhance the customer experience will definitely catch their attention.
✨Tip Number 4
Be flexible and adaptable! Share examples of how you’ve successfully handled changing demands in previous roles. This will highlight your readiness to embrace the challenges of a fast-paced retail environment.
We think you need these skills to ace Customer Assistant - Food - Pudsey
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Mention any experience you have with M&S products or your enthusiasm for the food industry. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise your ability to deliver five-star service. Share examples of how you've gone above and beyond for customers in the past. We’re all about making our customers feel valued, so show us how you can contribute to that!
Be Ready for a Fast-Paced Environment:In your application, mention your experience working under pressure. We thrive in a busy environment, so if you’ve got stories about staying sharp and focused during peak times, we want to hear them! It’ll show us you’re ready for the challenge.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to use our digital tools, which is super important for this role.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will highlight your ability to thrive in a fast-paced environment.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you supported your colleagues or contributed to a positive work atmosphere. This will demonstrate that you're a team player who can adapt to various roles.
✨Embrace Digital Tools
Since being digitally confident is essential, make sure you’re familiar with common retail technology. If you’ve used apps or devices in previous jobs, mention them. Showing that you can quickly adapt to M&S's digital tools will set you apart as a candidate ready for the modern retail environment.
