At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 13 € per hour.
Work Pattern: Monday 06:00-10:00, Tuesday 06:00-10:00, Friday 06:00-10:00, Saturday 06:00-10:00.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Princes Risborough SF employer: Marks & Spencer Plc
At M&S, we pride ourselves on being a leading employer in the retail sector, offering our Customer Assistants in Princes Risborough a dynamic and supportive work environment. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can thrive and advance in their careers. Our commitment to exceptional service and teamwork fosters a vibrant culture where every colleague is valued, making M&S not just a place to work, but a place to grow and succeed together.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Princes Risborough SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share examples of how you've gone above and beyond in past roles.
✨Tip Number 3
Be digitally savvy! Familiarise yourself with tools like the Sparks App and in-store devices. We’re looking for team players who can enhance the customer experience using technology, so show us you’re up to speed!
✨Tip Number 4
Flexibility is key! Be prepared to discuss how you can adapt to different roles within the store. We love candidates who are ready to roll with the punches and tackle whatever comes their way, so let us know how you can contribute to our dynamic environment.
We think you need these skills to ace Customer Assistant - Food - Princes Risborough SF
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for our offerings. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience in customer service. We’re all about delivering five-star service, so share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of making our customers feel valued.
Be Ready for a Fast-Paced Environment:In your application, mention your ability to thrive under pressure. We need team members who can stay sharp and focused during busy times. If you have any stories that demonstrate your resilience and adaptability, be sure to include them!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows that you’re serious about joining our team. So, take a moment to fill out the application form and let’s get started!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, showcasing your resilience will highlight that you're ready for the fast-paced environment at M&S.
✨Show Off Your Digital Skills
Since being digitally confident is essential, think of ways you've used technology in previous roles. Be ready to discuss how you can leverage tools like the Sparks App to enhance customer experience, as this will set you apart from other candidates.
✨Emphasise Teamwork and Flexibility
M&S values a positive team environment, so come prepared with examples of how you've worked well in a team. Also, express your willingness to adapt to different areas of the store, showing that you're flexible and ready to tackle any challenge that comes your way.
