At a Glance
- Tasks: Lead the team to ensure a smooth fill operation and a ready-to-trade salesfloor.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Dynamic work environment with a supportive team atmosphere.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for great service.
The predicted salary is between 22000 - 26000 € per year.
Work Pattern:
- Week 1
- Monday 04:30-13:30
- Tuesday 09:00-14:30
- Thursday 04:30-13:30
- Saturday 04:30-13:30
- Week 2
- Sunday 07:00-15:00
- Monday 04:30-13:30
- Wednesday 04:30-13:30
- Thursday 09:00-15:30
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Preston employer: Marks & Spencer Plc
As a Shift Lead at our Preston location, you will thrive in a dynamic and supportive work environment that prioritises teamwork and employee development. We offer competitive benefits, a strong focus on health and safety, and opportunities for career advancement within a company that values inclusivity and exceptional customer service. Join us to be part of a team that not only drives productivity but also fosters a positive atmosphere where every colleague can shine.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Preston
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Shift Lead role, especially around leading teams and ensuring a great customer experience.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Lead - Food - Preston
Some tips for your application 🫡
Show Your Leadership Skills:As a Shift Lead, we want to see how you can lead a team effectively. In your application, highlight any previous experience where you've coordinated resources or coached colleagues. This will show us you're ready to take charge!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand. Avoid jargon and get straight to the point about your skills and experiences.
Tailor Your Application:Make sure to customise your application for this role. Refer to the job description and align your experiences with the responsibilities mentioned. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead. Familiarise yourself with the key tasks like coordinating resources, leading the fill operation, and ensuring a great customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved productivity. Highlight how you coached colleagues or created a positive atmosphere. This is crucial as the role involves leading the floor in the absence of the Colleague Manager.
✨Demonstrate Your Customer Service Mindset
Be ready to discuss how you would model great customer service and the M&S behaviours. Think of specific instances where you went above and beyond for customers, as this will resonate well with the interviewers looking for someone who can enhance the shopping experience.
✨Understand Health and Safety Regulations
Since compliance with health and safety legislation is vital, brush up on relevant regulations and how they apply to the food industry. Being able to discuss how you would ensure a safe working environment will show that you take this responsibility seriously.
