At a Glance
- Tasks: Keep our store running smoothly by managing stock and deliveries.
- Company: Join the dynamic team at M&S, a leader in retail.
- Benefits: Gain valuable experience in a fast-paced environment with flexible hours.
- Other info: Perfect for those who thrive in teamwork and enjoy a busy atmosphere.
- Why this job: Be the backbone of our store and make a real difference for customers.
- Qualifications: Must be 18+, flexible, and confident with digital tools.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Sunday 06:00-12:30, Thursday 05:00-11:30, Friday 05:00-11:30
- Week 2: Tuesday 05:00-11:30, Wednesday 05:00-11:30, Saturday 05:00-11:30
About the Role:
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
Responsibilities:
- You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
- You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
- Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
- Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
- Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Qualifications:
- Must be 18 years of age or older.
- Flexibility to work early mornings, late evenings and across different areas of the store.
- Confidence with digital tools to track deliveries and manage stock.
- Strong team‑working skills and the ability to work collaboratively with colleagues across functions.
Next Steps:
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - operations - Broadstone SF in Poole employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. As a Customer Assistant in Broadstone, you'll enjoy opportunities for personal growth and development while contributing to a fast-paced, supportive culture that values your hard work and dedication. With competitive benefits and a commitment to employee well-being, M&S is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - operations - Broadstone SF in Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Customer Assistant, especially your ability to work under pressure and as part of a team.
✨Tip Number 3
Dress the part! Even though it’s a physically demanding role, showing up smartly dressed can make a great first impression. It shows you take the opportunity seriously and are ready to roll your sleeves up.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Assistant - operations - Broadstone SF in Poole
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you’re excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Highlight Relevant Experience:Make sure to mention any previous experience you have in retail or similar roles. We love seeing how your background can contribute to keeping our store running smoothly and efficiently.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Before your interview, make sure you understand the ins and outs of the Customer Assistant role. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your readiness to roll up your sleeves and get stuck in.
✨Show Off Your Flexibility
Since flexibility is key for this position, be prepared to discuss your availability and willingness to work varied hours. Share examples from past experiences where you adapted to changing schedules or took on different tasks to support your team.
✨Highlight Your Digital Skills
Being digitally confident is essential for this role. Brush up on any relevant digital tools you've used in previous jobs. Be ready to talk about how you’ve tracked deliveries or managed stock using technology, as this will show you can keep things running smoothly.
✨Emphasise Teamwork
As a Customer Assistant, you'll be part of a larger team. Prepare to share stories that showcase your ability to work collaboratively. Discuss how you’ve supported colleagues in the past and how you can contribute to a positive team environment at M&S.