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For Companies At a Glance
- Tasks: Lead and coach a team to deliver outstanding customer service and operational excellence.
- Company: A leading UK retail company with a focus on teamwork and growth.
- Benefits: Flexible shifts, dynamic work environment, and opportunities for professional development.
- Why this job: Join a vibrant team and make a real difference in customer experiences.
- Qualifications: Strong digital skills and excellent communication abilities required.
- Other info: Enjoy a role that offers flexibility and career advancement opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK retail company is seeking a Team Support Manager in Plymouth. The role involves managing team performance, coaching colleagues, and ensuring excellence in customer service.
Candidates should have strong digital skills, excellent communication abilities, and be capable of driving operational excellence. This role requires flexibility for shift patterns including weekends, offering a dynamic work environment and opportunities for professional growth.
Store Team Coach & Operations Lead (Rotating Shifts) in Plymouth employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Coach & Operations Lead (Rotating Shifts) in Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the retail company. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Show off your coaching skills! During interviews, share specific examples of how you've successfully coached or supported colleagues in the past. This will demonstrate your ability to manage team performance and drive operational excellence, which is key for the Store Team Coach role.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability for rotating shifts, including weekends. Highlighting your willingness to adapt to different schedules shows that you're ready to embrace the dynamic work environment they offer.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and allows us to see your enthusiasm for the role right from the start!
We think you need these skills to ace Store Team Coach & Operations Lead (Rotating Shifts) in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Support Manager role. Highlight your coaching abilities and any experience in managing team performance, as these are key to impressing us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven operational excellence and provided top-notch customer service in previous positions.
Show Off Your Digital Skills: Since strong digital skills are a must, don’t forget to mention any relevant tools or software you’re familiar with. This could be anything from inventory management systems to customer relationship management software.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Coaching Skills
As a Store Team Coach & Operations Lead, you'll need to demonstrate your ability to coach and manage team performance. Prepare examples from your past experiences where you've successfully coached colleagues or improved team dynamics. Be ready to discuss specific outcomes.
✨Highlight Your Digital Savvy
With strong digital skills being a key requirement, think of instances where you've used technology to enhance operations or customer service. Whether it's using software for inventory management or engaging customers online, make sure to share these experiences during your interview.
✨Flexibility is Key
Since the role involves rotating shifts, be prepared to discuss your availability and willingness to work weekends. Highlight any previous experience in similar environments where you've adapted to changing schedules, as this will show your potential employer that you're ready for the dynamic nature of the job.
