At a Glance
- Tasks: Lead the fill operation and ensure a ready-to-trade salesfloor.
- Company: Join a dynamic team at M&S in Perth.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Great opportunity for career growth and teamwork in a vibrant atmosphere.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18 or older with leadership skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
- Woking Pattern
- Friday 1300 - 2000 Saturday 1400 - 2000 Sunday 1400 - 2000
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
- Purpose of the Shift Lead role
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
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We think you need these skills to ace Shift Lead - Food - Perth
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Customer Service
Attention to Detail
Teamwork
