At a Glance
- Tasks: Lead talent development and enhance colleague experiences across our stores.
- Company: Join a dynamic team at Marks & Spencer, a leader in retail innovation.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Inclusive culture with opportunities for personal growth and community support.
- Why this job: Make a real impact on colleagues' lives and shape the future of retail.
- Qualifications: Experience in people management and strong skills in talent development required.
The predicted salary is between 36000 - 60000 € per year.
Overview
People Manager - Central London, Thames & London City Area
Ready to make a real impact on the colleague experience?
Join our dynamic People team and help bring our people plan to life. In this fast-paced, purpose-driven role, you’ll be at the heart of creating brilliant moments for our colleagues, from driving talent development and performance to delivering seamless people processes across our stores. If you\'re passionate about people, thrive on collaboration, and love turning strategy into action, this is your chance to shape the future of our teams and make every colleague feel supported, empowered, and inspired.
This role requires regular travel across the region(s) and to be on site in our stores 5 days per week. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
Responsibilities
- Talent Development & Succession Planning: Lead Team Manager resourcing across the region and support career progression through targeted programmes like Stepping into Team/Store Manager, ensuring a strong pipeline of future leaders.
- Assessment & Onboarding Excellence: Coordinate assessment processes for internal and external Team Managers including early career colleagues.
- Performance & Engagement Support: Partner with store teams and regional leaders to drive high standards in key people practices such as performance management and colleague engagement.
- Operational Delivery & Change Management: Drive people-related activities for store openings, closures, and transformation activity, while ensuring accurate execution of HR processes and systems.
- Data-Driven Insights & Coaching: Analyse people data to identify opportunities, mentor leaders, and promote compliance with tools like MyHR and People Hub to enhance store performance.
Key Relationships
- Regional People Partner
- Regional Learning Partners
- Regional Manager
- Store Management Teams
Qualifications
- Proven experience in a people management role within the retail industry.
- Strong ability to manage assessment and recruitment processes.
- Outstanding skills in talent development and performance management.
- Flawless execution of people processes with a focus on accuracy and compliance.
- Ability to analyse data and provide actionable insights.
- Excellent communication and collaboration skills.
Benefits
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you\'d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Are you ready for it? Take Your Marks and apply today.
#LI-Onsite
People Manager - Central London, Thames & London City Area in City of London employer: Marks & Spencer Plc
Marks & Spencer is an exceptional employer, offering a vibrant work culture that prioritises colleague experience and development. With competitive benefits such as a generous holiday allowance, tailored training, and a strong commitment to diversity and inclusion, employees are empowered to thrive in their roles while making a meaningful impact in the retail industry. Located in the heart of Central London, this role provides unique opportunities for collaboration and growth within a purpose-driven team dedicated to shaping the future of retail.
StudySmarter Expert Advice🤫
We think this is how you could land People Manager - Central London, Thames & London City Area in City of London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and get the inside scoop on what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Think about how your own experiences align with their mission, especially in talent development and performance management.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to showcase your achievements in people management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank you email can leave a lasting impression and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace People Manager - Central London, Thames & London City Area in City of London
Some tips for your application 🫡
Show Your Passion for People:When you're writing your application, let your passion for people shine through! Share specific examples of how you've made a positive impact in previous roles. We want to see that you truly care about creating brilliant moments for colleagues.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your experience in talent development and performance management, as these are key areas for us. A tailored application shows us you’re serious about this role!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional.
Apply Early!:Since this role may close earlier than advertised due to high interest, we recommend applying as soon as possible. Don’t wait until the last minute—get your application in through our website and take the first step towards joining our dynamic team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your People Management Stuff
Make sure you brush up on your people management skills, especially in the retail sector. Be ready to discuss your experience with talent development and performance management, as these are key aspects of the role.
✨Showcase Your Data Skills
Since the role involves analysing people data, come prepared with examples of how you've used data to drive insights and improve team performance. This will show that you can turn numbers into actionable strategies.
✨Prepare for Scenario Questions
Expect questions about real-life scenarios, like how you would handle a store opening or manage a team during a transformation. Think through your past experiences and be ready to share specific examples that highlight your problem-solving skills.
✨Emphasise Collaboration
This role is all about working with various teams, so highlight your collaboration skills. Share instances where you've successfully partnered with others to achieve common goals, showing that you're a team player who thrives in a dynamic environment.
