At a Glance
- Tasks: Lead a dynamic team on the shop floor, driving standards and delivering exceptional service.
- Company: Join M&S, a forward-thinking retailer committed to excellence.
- Benefits: Competitive pay, career development, and a supportive work environment.
- Other info: Thriving culture with opportunities for growth and innovation.
- Why this job: Make a real impact by inspiring your team and reshaping customer experiences.
- Qualifications: Experience in retail leadership and a passion for people-focused management.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back‑office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We’re looking for confident, people‑first leaders who thrive in fast‑moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:
- A department that trades strongly, looks brilliant and delivers five‑star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
What we’re looking for:
- Proven experience leading teams in a fast‑paced retail or customer‑focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance‑manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
Team Manager - Food - Penrith & Kendal Area employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Team Managers in Food can thrive. Located in the Penrith & Kendal area, you will enjoy a supportive environment that fosters personal and professional growth, with opportunities to lead a motivated team and make a real impact on customer experience. Our commitment to employee development, coupled with a focus on delivering outstanding service, ensures that you will feel valued and empowered every day.
