At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, plus an unsocial hours premium for early shifts.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and great customer service is essential.
The predicted salary is between 12 - 15 € per hour.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Cowley Simply Food in Oxford employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Cowley Simply Food, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. We offer competitive pay, including an unsocial hours premium, and a supportive work culture that encourages personal growth and teamwork. With opportunities to engage with our diverse range of food products and the chance to make a real impact on customer satisfaction, M&S is an excellent employer for those looking to build a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Cowley Simply Food in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready for a fast-paced environment! During your interview, highlight your ability to stay sharp and focused under pressure. Share experiences where you've thrived in busy situations to show you're the right fit for M&S.
✨Tip Number 4
Don’t forget to showcase your teamwork skills! M&S values a positive, high-energy environment, so be prepared to discuss how you’ve worked well with others in the past. This will show that you’re ready to contribute to the team spirit.
We think you need these skills to ace Customer Assistant - Food - Cowley Simply Food in Oxford
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for delivering top-notch service and how you can help customers find their favourite items.
Highlight Your Team Spirit:We’re all about teamwork here at M&S. Make sure to mention any past experiences where you’ve worked well with others, especially in busy environments. We want to see that you can contribute to a positive atmosphere while getting the job done!
Be Ready for Early Mornings:Since this role involves early shifts, it’s important to mention your availability and readiness to work those hours. Show us that you’re committed and can handle the demands of an early start with a smile!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at M&S!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. Think about your favourite products and how you would recommend them to customers.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This role demands quick thinking and adaptability, so be ready to share stories that highlight your ability to stay calm and focused when things get busy.
✨Emphasise Team Spirit
This job is all about teamwork, so come prepared to discuss how you've contributed to a positive work environment in the past. Share experiences where you supported colleagues or helped create a high-energy atmosphere.
✨Be Digitally Savvy
Since being digitally confident is essential, brush up on any relevant technology or tools you might use in the role. Mention any experience you have with digital devices or apps, and how you can leverage them to enhance customer service.
