At a Glance
- Tasks: Lead and empower a team to ensure efficient order delivery in a fast-paced environment.
- Company: Join M&S, a forward-thinking retailer committed to quality and service.
- Benefits: Enjoy a night shift premium, colleague discounts, and comprehensive wellbeing support.
- Other info: Inclusive culture with strong career development and community support initiatives.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Experience in team leadership and a proactive approach to problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Our Castle Donington Distribution Centre is fast, flexible, agile and ever evolving to support the growth of our online business. As we increase its efficiency to accommodate higher volumes of customer orders. Are you someone who loves to take the lead and relishes responsibility? Then we have a great opportunity for Operations Team Managers on Week 2 Nights to join our Outbound Chamber.
As a Team Manager your role will be to lead and empower our colleagues, by utilising your leadership, coaching and development skills. Your focus will be on delivering the right products to the right places at the right time for our M&S customers while ensuring a safe, supportive, and high‑performing work environment for your team. Our site Team Managers on Nights follow our two‑week rota pattern. The start and finish times vary slightly dependent on the area. The contracted hours for this role are 40.25 hours averaged over a 2‑week period. The start time includes 30 minutes of shift preparation, for guidance the start and finish times are circa 17:30am to 6:00am, but this does vary slightly dependent on area.
What you’ll do:
- Proactively managing people issues (including wellbeing, absence, talent and performance management).
- Ensuring consistent application of policy and advice.
- Actively promoting colleague engagement ensuring colleagues feel valued and supported.
- Managing operational processes to improve the opportunity for productivity.
- Supporting Shift Managers in planning, managing and adjusting staffing levels during the shift, aligned with planned and flexed volumes to support delivery of site Key Performance Indicators as defined by customer requirements.
- Driving a positive culture of health and safety through leading by example and following the standard process requirements.
- Driving cross‑functional working as one team to ensure delivery of site targets, working at every stage to exceed customer expectation.
Who you are:
We are looking for individuals who have experience leading teams and providing them with clear direction through proactive engagement. With the ability to use data to make commercially led decisions. They will need to be proactive, self‑starters who thrive in a fast‑paced environment. Who understand the impact of commercial decisions both on the site and on other areas of the business, while maintaining focus on our external and internal customer requirements for quality, efficiency and accuracy. In addition, they will need a flexible approach to work and be willing and able to adjust to the demands of a changing and agile environment.
What’s in it for you?
- 25% night shift premium for all hours worked between 10pm and 6am.
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
Legal and Equality Statement: We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Operations Team Manager - Wk 2 Nights employer: Marks & Spencer Plc
Marks & Spencer is an exceptional employer, offering a dynamic work environment at our Castle Donington Distribution Centre where innovation and teamwork thrive. With a strong focus on employee wellbeing, competitive benefits including a night shift premium, generous discounts, and tailored training, we empower our Operations Team Managers to lead effectively while fostering a culture of inclusivity and support. Join us in shaping the future of retail, where your contributions are valued and growth opportunities abound.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Manager - Wk 2 Nights
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Marks & Spencer Plc and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Marks & Spencer Plc!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Marks & Spencer Plc keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Team Manager - Wk 2 Nights
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Marks & Spencer Plc:This is your chance to really connect with the team at Marks & Spencer Plc. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Marks & Spencer Plc.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Marks & Spencer Plc that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Marks & Spencer Plc. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
