At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 11 - 12 £ per hour.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Nottingham Giltbrook employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Nottingham Giltbrook means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee development, you will have access to training and growth opportunities while working in a supportive, high-energy environment that values teamwork and exceptional customer service. Enjoy the unique advantage of being part of a brand that prides itself on quality and innovation, all while making a meaningful impact in your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Nottingham Giltbrook
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and their food products. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle busy periods or difficult customers. Being able to showcase your ability to thrive under pressure is key for this role.
✨Tip Number 3
Be ready to talk about teamwork! M&S values a positive environment, so come prepared with examples of how you've worked well with others. Highlighting your flexibility and adaptability will also score you points.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools like the Sparks App in-store.
We think you need these skills to ace Customer Assistant - Food - Nottingham Giltbrook
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch service and have a love for our products.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. Mention your experience in fast-paced environments and how you thrive under pressure – we’re all about that high-energy vibe!
Be Yourself:We’re looking for down-to-earth colleagues, so don’t be afraid to let your personality come through in your writing. Share a bit about yourself and why you’d be a great fit for our team – authenticity goes a long way!
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since this role thrives in a high-pressure environment, be ready to discuss how you handle stress and busy situations. Share specific instances where you maintained focus and efficiency during peak times, showing that you can keep your cool when things get hectic.
✨Be a Team Player
Highlight your ability to work well in a team. Prepare to talk about how you’ve supported colleagues in the past and contributed to a positive work environment. M&S values collaboration, so showing that you can lift others up will set you apart.
