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- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 13:30-17:30
- Tuesday 13:30-17:30
- Wednesday 13:30-17:30
- Thursday 13:30-17:30
- Saturday 13:30-17:30
- Week 2: Sunday 14:30-18:30
- Tuesday 13:30-17:30
- Wednesday 13:30-17:30
- Thursday 13:30-17:30
- Friday 13:30-17:30
Join M&S as a Customer Assistant in our Food section, where you’ll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You will utilise our digital tools, such as Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Rushden Lakes in Northampton employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Rushden Lakes in Northampton
✨Tip Number 1
Get to know the M&S Food products inside out! When you walk into that interview, show off your passion for food and how well you understand what makes M&S special. This will help you stand out as a candidate who truly cares about delivering top-notch service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. Being able to demonstrate your ability to stay calm under pressure will show that you're ready for the fast-paced environment at M&S.
✨Tip Number 3
Be flexible and open-minded! M&S is all about adapting to change, so be prepared to discuss how you've handled unexpected situations in the past. This will highlight your resilience and commitment to being a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools to enhance the customer experience, just like we do at M&S.
We think you need these skills to ace Customer Assistant - Food - Rushden Lakes in Northampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch service and have a love for our products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We’re looking for down-to-earth colleagues who thrive under pressure, so share examples that showcase your resilience and ability to work in a fast-paced environment.
Be Digital Savvy: Since being digitally confident is essential, mention any experience you have with digital tools or technology. We want to know how you can use these tools to enhance the customer experience and help us meet strong customer demand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at M&S and ready to embrace the challenges ahead.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will demonstrate your commitment to providing five-star service.
✨Emphasise Teamwork
Since being a team player is crucial, come ready with stories that highlight your ability to work well with others. Discuss how you’ve supported colleagues in high-pressure situations, as this aligns perfectly with the role’s demands.
✨Be Ready for Flexibility
Expect questions about how you handle change and adapt to different tasks. Share experiences where you successfully managed shifting priorities, showing that you can thrive in a dynamic retail environment.